GuestPoint Overview

GuestPoint is a comprehensive hospitality property management software designed to streamline operations for hotels, motels, and vacation rentals. This platform offers robust tools for managing reservations, guest communications, and property maintenance, ensuring a seamless experience for both guests and property managers. With GuestPoint, users can easily track room availability, manage booking inquiries, and process payments securely. The software features integrated communication tools that allow property managers to engage with guests before, during, and after their stay, enhancing guest satisfaction. Additionally, GuestPoint includes reporting and analytics capabilities that provide insights into occupancy rates, revenue trends, and guest demographics, helping organizations make data-driven decisions. The platform supports integration with other hospitality management systems, promoting operational efficiency. This software is ideal for property managers seeking to optimize their operations and enhance guest experiences.

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GuestPoint Screenshot & Video

Contact Details

  • Vendor Name Centium Software
  • Founded 1987
  • Location Australia

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • iPhone iPhone
  • Windows Windows
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Consumer Services, Hospitality, Leisure & Travel, Travel & Tourism

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GuestPoint Features

  • Arrow Icon Customer Support
  • Arrow Icon Activities Booking
  • Arrow Icon Website Integration
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Inventory Management
  • Arrow Icon Multi-Language
  • Arrow Icon Booking Notes
  • Arrow Icon Booking Management
  • Arrow Icon Multi-Location
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Appointment Management
  • Arrow Icon CRM
  • Arrow Icon Availability Management
  • Arrow Icon Event Scheduling
  • Arrow Icon Price/Margin Management
  • Arrow Icon Payment Processing
  • Arrow Icon Rate Management
  • Arrow Icon Calendar Management
  • Arrow Icon Discount Management
  • Arrow Icon Customer History
  • Arrow Icon Real Time Updates
  • Arrow Icon Ratings/Reviews
  • Arrow Icon Channel Management
  • Arrow Icon Online Booking
  • Arrow Icon Social Media Integration
  • Arrow Icon Promotions Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Room Booking
  • Arrow Icon Group Reservations
  • Arrow Icon SMS Messaging
  • Arrow Icon Dynamic Pricing
  • Arrow Icon Maintenance Management
  • Arrow Icon Property Database
  • Arrow Icon Financial Management
  • Arrow Icon Commercial Properties
  • Arrow Icon Lease Management
  • Arrow Icon Tenant Portal
  • Arrow Icon Rent Tracking
  • Arrow Icon Owner Portal
  • Arrow Icon Late Fee Calculation
  • Arrow Icon Payment Processing
  • Arrow Icon Accounting
  • Arrow Icon Document Management
  • Arrow Icon Communication Management
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Vacancy Management
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon Rate Management
  • Arrow Icon GDS/OTA Integration
  • Arrow Icon Maintenance Management
  • Arrow Icon Built-in Accounting
  • Arrow Icon Marketing Automation
  • Arrow Icon Point of Sale (POS)
  • Arrow Icon Multi-Property
  • Arrow Icon Guest Experience Management
  • Arrow Icon Online Booking
  • Arrow Icon Inventory Management
  • Arrow Icon Employee Management
  • Arrow Icon CRM
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Bank Reconciliation
  • Arrow Icon Accounts Payable
  • Arrow Icon Accounts Receivable
  • Arrow Icon Expense Tracking
  • Arrow Icon Tenant Portal
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Rent Collection
  • Arrow Icon Owner Portal
  • Arrow Icon Rent Tracking
  • Arrow Icon Data Import/Export
  • Arrow Icon Transaction History
  • Arrow Icon Lease Management

GuestPoint Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • AUD ($) AUD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

GuestPoint FAQs

GuestPoint is a comprehensive hospitality property management software designed to streamline operations for hotels, motels, and vacation rentals. This platform offers robust tools for managing reservations, guest communications, and property maintenance, ensuring a seamless experience for both guests and property managers. With GuestPoint, users can easily track room availability, manage booking inquiries, and process payments securely. The software features integrated communication tools that allow property managers to engage with guests before, during, and after their stay, enhancing guest satisfaction. Additionally, GuestPoint includes reporting and analytics capabilities that provide insights into occupancy rates, revenue trends, and guest demographics, helping organizations make data-driven decisions. The platform supports integration with other hospitality management systems, promoting operational efficiency. This software is ideal for property managers seeking to optimize their operations and enhance guest experiences.

  • No, GuestPoint does not offer a free version.

  • Yes, GuestPoint offers a free trial.

  • No, Credit Card details are not required for the GuestPoint trial.

  • GuestPoint supports the following payment frequencies:

    • Monthly Subscription

  • No, GuestPoint does not offer an API.

  • GuestPoint offers support with the following options:
    • 24x7 Support , Email , Phone , Knowledge Base

  • GuestPoint offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • GuestPoint supports the following languages:
    • English

  • Following are the typical users of the GuestPoint:
    • Self-Employed , Small-Business , Midsize-Business

  • GuestPoint supports the following deployment:
    • Cloud Hosted , On-Premise

  • GuestPoint supports the following devices and operating systems:
    • Web-Based , iPhone , Windows , Linux

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