GoDesk Overview

GoDesk is a powerful customer communications management software that enables organizations to streamline their interactions with clients across multiple channels. This platform offers a unified solution for managing customer inquiries, support tickets, and feedback, ensuring that all communications are tracked and responded to efficiently. With GoDesk, businesses can create automated workflows for handling common queries, reducing response times and improving customer satisfaction. The software features analytics tools that provide insights into customer interactions, helping organizations identify trends, monitor performance, and refine their support strategies. Additionally, GoDesk integrates with various CRM systems, allowing for seamless data sharing and improved customer relationship management. By implementing GoDesk, organizations can enhance their customer service operations, foster strong relationships with clients, and drive higher levels of engagement and loyalty.

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Contact Details

  • Vendor Name RLike Design Labs
  • Founded 2015
  • Location India

Support

  • Chat Chat

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Advertising & Marketing, Business Supplies & Equipment, Consumer Services, Entertainment, Information Technology & Services, Retail

GoDesk Features

  • Arrow Icon Template Management
  • Arrow Icon Workflow Management
  • Arrow Icon Third-Party Integrations
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Content Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon On-Demand Communications
  • Arrow Icon Personalization
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Interactive Content
  • Arrow Icon Video Support
  • Arrow Icon Customer Database
  • Arrow Icon Chat/Messaging
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Batch Communications
  • Arrow Icon Customer History
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Feedback Management

GoDesk Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • INR (₹) INR (₹)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • NA

Plans & Packages

Basic

$1 Per Feature

GoDesk FAQs

GoDesk is a powerful customer communications management software that enables organizations to streamline their interactions with clients across multiple channels. This platform offers a unified solution for managing customer inquiries, support tickets, and feedback, ensuring that all communications are tracked and responded to efficiently. With GoDesk, businesses can create automated workflows for handling common queries, reducing response times and improving customer satisfaction. The software features analytics tools that provide insights into customer interactions, helping organizations identify trends, monitor performance, and refine their support strategies. Additionally, GoDesk integrates with various CRM systems, allowing for seamless data sharing and improved customer relationship management. By implementing GoDesk, organizations can enhance their customer service operations, foster strong relationships with clients, and drive higher levels of engagement and loyalty.

  • No, GoDesk does not offer a free version.

  • Yes, GoDesk offers a free trial.

  • No, Credit Card details are not required for the GoDesk trial.

  • GoDesk offers the following pricing plans & packages:

    Basic

    $1 Per Feature

  • No, GoDesk does not offer an API.

  • GoDesk offers support with the following options:
    • Chat

  • GoDesk supports the following languages:
    • English

  • Following are the typical users of the GoDesk :
    • Self-Employed , Small-Business , Midsize-Business

  • GoDesk supports the following deployment:
    • Cloud Hosted

  • GoDesk supports the following devices and operating systems:
    • Web-Based