GetinQ Overview

GetinQ is an innovative Customer Service Software that enhances customer engagement by streamlining support and communication channels. Designed to simplify interactions, GetinQ enables support teams to manage queries through multiple channels, including email, chat, and social media. With an intuitive interface and advanced ticketing system, agents can respond quickly and efficiently to customer issues. The software’s built-in reporting tools offer insights into response times, agent performance, and customer satisfaction, helping organizations improve service quality. GetinQ also integrates seamlessly with CRM systems, allowing teams to access comprehensive customer histories and resolve issues faster. Customizable workflows and automation features reduce manual tasks, allowing support teams to focus on delivering exceptional service. Ideal for businesses of all sizes, GetinQ fosters better customer relationships, boosts satisfaction rates, and enhances brand loyalty by providing a seamless, efficient support experience.

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Contact Details

  • Vendor Name GetinQ
  • Founded 2016
  • Location Israel

Support

  • 24x7 Support 24x7 Support
  • Chat Chat

Training

  • Live Online Live Online

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Non-profit Organization Management

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GetinQ Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management

GetinQ Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$499 Per Feature

GetinQ FAQs

GetinQ is an innovative Customer Service Software that enhances customer engagement by streamlining support and communication channels. Designed to simplify interactions, GetinQ enables support teams to manage queries through multiple channels, including email, chat, and social media. With an intuitive interface and advanced ticketing system, agents can respond quickly and efficiently to customer issues. The software’s built-in reporting tools offer insights into response times, agent performance, and customer satisfaction, helping organizations improve service quality. GetinQ also integrates seamlessly with CRM systems, allowing teams to access comprehensive customer histories and resolve issues faster. Customizable workflows and automation features reduce manual tasks, allowing support teams to focus on delivering exceptional service. Ideal for businesses of all sizes, GetinQ fosters better customer relationships, boosts satisfaction rates, and enhances brand loyalty by providing a seamless, efficient support experience.

  • No, GetinQ does not offer a free version.

  • Yes, GetinQ offers a free trial.

  • No, Credit Card details are not required for the GetinQ trial.

  • GetinQ offers the following pricing plans & packages:

    Basic

    $499 Per Feature

  • GetinQ supports the following payment frequencies:

    • Monthly Subscription

  • No, GetinQ does not offer an API.

  • GetinQ offers support with the following options:
    • 24x7 Support , Chat

  • GetinQ offers training with the following options:
    • Live Online

  • GetinQ supports the following languages:
    • English

  • Following are the typical users of the GetinQ:
    • Self-Employed , Small-Business , Midsize-Business

  • GetinQ supports the following deployment:
    • Cloud Hosted

  • GetinQ supports the following devices and operating systems:
    • Web-Based