GAT SERVICE Overview

GAT SERVICE is a specialized IT service management software designed to streamline and automate IT support and operations within an organization. The software provides a centralized platform for managing IT requests, incident reports, service tickets, and asset management, ensuring that IT departments can respond quickly and effectively to issues. GAT SERVICE includes a help desk feature that enables users to submit tickets and track their status in real-time, while IT teams can manage workflows, assign tasks, and monitor response times. The software also provides detailed reporting and analytics to measure team performance, identify recurring issues, and improve overall service delivery. GAT SERVICE’s intuitive interface and customizable workflows make it easy to adapt to the unique needs of different businesses and industries. With its focus on efficiency, automation, and IT support excellence, GAT SERVICE helps businesses optimize their IT infrastructure and improve user satisfaction.

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Contact Details

  • Vendor Name RCSOFT
  • Founded
  • Location Italy

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Construction

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GAT SERVICE Features

  • Arrow Icon Release Management
  • Arrow Icon Contract/License Management
  • Arrow Icon Knowledge Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Self Service Portal
  • Arrow Icon Workflow Management
  • Arrow Icon Service Catalog
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Configuration Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Inventory Management
  • Arrow Icon Change Management
  • Arrow Icon Problem Management
  • Arrow Icon Compliance Management
  • Arrow Icon Task Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Resource Allocation & Planning
  • Arrow Icon Service Request Management

GAT SERVICE Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • NA

GAT SERVICE FAQs

GAT SERVICE is a specialized IT service management software designed to streamline and automate IT support and operations within an organization. The software provides a centralized platform for managing IT requests, incident reports, service tickets, and asset management, ensuring that IT departments can respond quickly and effectively to issues. GAT SERVICE includes a help desk feature that enables users to submit tickets and track their status in real-time, while IT teams can manage workflows, assign tasks, and monitor response times. The software also provides detailed reporting and analytics to measure team performance, identify recurring issues, and improve overall service delivery. GAT SERVICE’s intuitive interface and customizable workflows make it easy to adapt to the unique needs of different businesses and industries. With its focus on efficiency, automation, and IT support excellence, GAT SERVICE helps businesses optimize their IT infrastructure and improve user satisfaction.

  • No, GAT SERVICE does not offer a free version.

  • Yes, GAT SERVICE offers a free trial.

  • No, Credit Card details are not required for the GAT SERVICE trial.

  • No, GAT SERVICE does not offer an API.

  • GAT SERVICE supports the following languages:
    • English

  • Following are the typical users of the GAT SERVICE:
    • Self-Employed , Small-Business , Midsize-Business

  • GAT SERVICE supports the following deployment:
    • Cloud Hosted

  • GAT SERVICE supports the following devices and operating systems:
    • Web-Based