Why SoftwareWorld Chooses Gainsight CS:

“SoftwareWorld likely chose Gainsight CS based on positive online user reviews highlighting its robust customer success features, intuitive interface, and comprehensive analytics capabilities. Users often praise its ability to enhance customer relationships, improve retention rates, and provide actionable insights through detailed reporting. The platform's scalability and seamless integration with other tools also contribute to its strong reputation among businesses seeking to optimize their customer success strategies.”

Highly Recommended

Gainsight CS Overview

Gainsight CS is a leading customer success software designed to help businesses build strong customer relationships, reduce churn, and drive customer loyalty. The platform offers tools for tracking customer health scores, managing customer interactions, and identifying potential risks, enabling customer success teams to proactively address customer needs. Gainsight CS integrates with customer relationship management (CRM) systems, providing a complete view of customer data, including product usage, engagement, and feedback. The software’s reporting and analytics features provide insights into customer satisfaction, retention rates, and upsell opportunities, helping businesses optimize their customer success strategies. With its automation capabilities and user-friendly interface, Gainsight CS helps businesses improve customer outcomes and drive long-term success.

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Gainsight CS Screenshot & Video

Contact Details

  • Vendor Name Gainsight
  • Founded 2009
  • Location United States

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, E-learning, Internet, Online Media

Gainsight CS Features

  • Arrow Icon Churn Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Email Management
  • Arrow Icon Social Media Integration
  • Arrow Icon CRM
  • Arrow Icon Multi-Language
  • Arrow Icon Real Time Analytics
  • Arrow Icon Campaign Management
  • Arrow Icon Content Management
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Feedback Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Customer Database
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Customer Experience Management
  • Arrow Icon Communication Management
  • Arrow Icon Live Chat
  • Arrow Icon Customer Segmentation
  • Arrow Icon Visual Analytics
  • Arrow Icon Customer History
  • Arrow Icon Customer Portal
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Trend Analysis
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Data Visualization
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chat/Messaging
  • Arrow Icon CRM
  • Arrow Icon Feedback Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Customer Database
  • Arrow Icon SMS Messaging
  • Arrow Icon Visual Analytics
  • Arrow Icon Email Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Complaint Monitoring
  • Arrow Icon Customer Experience Management
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Performance Metrics
  • Arrow Icon Social Media Integration
  • Arrow Icon Customer Journey Mapping
  • Arrow Icon NPS Survey
  • Arrow Icon CES Survey
  • Arrow Icon CSAT Survey
  • Arrow Icon Social Engagement
  • Arrow Icon Advocate Management
  • Arrow Icon Community Management
  • Arrow Icon Gamification
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Campaign Management
  • Arrow Icon Communication Management
  • Arrow Icon Referral Tracking
  • Arrow Icon Rewards Program
  • Arrow Icon Onboarding
  • Arrow Icon Collaboration Tools
  • Arrow Icon Health Score
  • Arrow Icon Account Alerts
  • Arrow Icon Account Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Revenue Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Customer Engagement
  • Arrow Icon Activity Tracking
  • Arrow Icon Task Management
  • Arrow Icon NPS of Customers

Gainsight CS Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • One-Time Payment One-Time Payment

Gainsight CS FAQs

Gainsight CS is a leading customer success software designed to help businesses build strong customer relationships, reduce churn, and drive customer loyalty. The platform offers tools for tracking customer health scores, managing customer interactions, and identifying potential risks, enabling customer success teams to proactively address customer needs. Gainsight CS integrates with customer relationship management (CRM) systems, providing a complete view of customer data, including product usage, engagement, and feedback. The software’s reporting and analytics features provide insights into customer satisfaction, retention rates, and upsell opportunities, helping businesses optimize their customer success strategies. With its automation capabilities and user-friendly interface, Gainsight CS helps businesses improve customer outcomes and drive long-term success.

  • No, Gainsight CS does not offer a free version.

  • Yes, Gainsight CS offers a free trial.

  • No, Credit Card details are not required for the Gainsight CS trial.

  • Gainsight CS supports the following payment frequencies:

    • One-Time Payment

  • No, Gainsight CS does not offer an API.

  • Gainsight CS offers support with the following options:
    • Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Gainsight CS offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Gainsight CS supports the following languages:
    • English

  • Following are the typical users of the Gainsight CS:
    • Self-Employed , Small-Business , Midsize-Business

  • Gainsight CS supports the following deployment:
    • Cloud Hosted

  • Gainsight CS supports the following devices and operating systems:
    • Web-Based , iPhone , Android

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