Feature Monkey Overview

Feature Monkey is an innovative customer experience software designed to help businesses enhance their interactions and relationships with customers. It offers a suite of tools for collecting and analyzing customer feedback, managing support tickets, and personalizing customer interactions across various channels. Feature Monkey enables businesses to gain valuable insights into customer preferences and pain points through surveys, reviews, and real-time feedback mechanisms. The software's intuitive interface allows support teams to efficiently manage and resolve issues, ensuring timely and effective responses. Personalization features help tailor communications and offers to individual customer needs, fostering loyalty and satisfaction. With advanced analytics and reporting, Feature Monkey provides actionable data to continuously improve the overall customer experience, driving long-term success and growth.

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Contact Details

  • Vendor Name Feature Monkey
  • Founded
  • Location India

Support

  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Live Online Live Online

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Advertising & Marketing, Financial Services, Information Technology & Services

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Feature Monkey Features

  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure

Feature Monkey Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$25 Per User

Feature Monkey FAQs

Feature Monkey is an innovative customer experience software designed to help businesses enhance their interactions and relationships with customers. It offers a suite of tools for collecting and analyzing customer feedback, managing support tickets, and personalizing customer interactions across various channels. Feature Monkey enables businesses to gain valuable insights into customer preferences and pain points through surveys, reviews, and real-time feedback mechanisms. The software's intuitive interface allows support teams to efficiently manage and resolve issues, ensuring timely and effective responses. Personalization features help tailor communications and offers to individual customer needs, fostering loyalty and satisfaction. With advanced analytics and reporting, Feature Monkey provides actionable data to continuously improve the overall customer experience, driving long-term success and growth.

  • Yes, Feature Monkey offers a free version.

  • Yes, Feature Monkey offers a free trial.

  • No, Credit Card details are not required for the Feature Monkey trial.

  • Feature Monkey offers the following pricing plans & packages:

    Basic

    $25 Per User

  • Feature Monkey supports the following payment frequencies:

    • Monthly Subscription

  • No, Feature Monkey does not offer an API.

  • Feature Monkey offers support with the following options:
    • Knowledge Base , FAQs/Forum

  • Feature Monkey offers training with the following options:
    • Live Online

  • Feature Monkey supports the following languages:
    • English

  • Following are the typical users of the Feature Monkey:
    • Self-Employed , Small-Business , Midsize-Business

  • Feature Monkey supports the following deployment:
    • Cloud Hosted

  • Feature Monkey supports the following devices and operating systems:
    • Web-Based