FAQ Software + Overview

FAQ Software + is a comprehensive knowledge management tool designed to streamline information sharing and customer support. This software allows businesses to create, organize, and manage frequently asked questions, knowledge bases, and help articles. FAQ Software + offers an intuitive editor for creating detailed articles, complete with multimedia support, making it easier for customers and employees to find the information they need. With its search optimization features, users can locate relevant content quickly, reducing the workload on support teams. The software’s analytics tools track popular searches and user behavior, providing insights into common questions and knowledge gaps. FAQ Software + integrates with CRM systems, ensuring a consistent flow of information across departments. Ideal for customer support and HR teams, this tool helps reduce response times, improve service quality, and empower customers and employees with easily accessible information.

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Contact Details

  • Vendor Name zehnplus
  • Founded 2008
  • Location Switzerland

Support

  • Email Email
  • Phone Phone
  • FAQs/Forum FAQs/Forum

Training

  • Live Online Live Online
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • On-Premise On-Premise
  • Windows Windows
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Advertising & Marketing, Consumer Services, Education Management, Logistics & Supply Chain, Outsourcing/Offshoring

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FAQ Software + Features

  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Single Sign On
  • Arrow Icon Communication Management
  • Arrow Icon SSL Security
  • Arrow Icon Text Editing
  • Arrow Icon Activity Tracking
  • Arrow Icon Social Media Integration
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Decision Support
  • Arrow Icon Document Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Drag & Drop
  • Arrow Icon Live Chat
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Full Text Search
  • Arrow Icon Commenting/Notes
  • Arrow Icon Discussions/Forums
  • Arrow Icon Tagging
  • Arrow Icon Widgets
  • Arrow Icon Content Management
  • Arrow Icon Content Library
  • Arrow Icon Multi-Language
  • Arrow Icon Calendar Management

FAQ Software + Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription

Plans & Packages

Basic

$4000 Per Year

FAQ Software + FAQs

FAQ Software + is a comprehensive knowledge management tool designed to streamline information sharing and customer support. This software allows businesses to create, organize, and manage frequently asked questions, knowledge bases, and help articles. FAQ Software + offers an intuitive editor for creating detailed articles, complete with multimedia support, making it easier for customers and employees to find the information they need. With its search optimization features, users can locate relevant content quickly, reducing the workload on support teams. The software’s analytics tools track popular searches and user behavior, providing insights into common questions and knowledge gaps. FAQ Software + integrates with CRM systems, ensuring a consistent flow of information across departments. Ideal for customer support and HR teams, this tool helps reduce response times, improve service quality, and empower customers and employees with easily accessible information.

  • No, FAQ Software + does not offer a free version.

  • Yes, FAQ Software + offers a free trial.

  • No, Credit Card details are not required for the FAQ Software + trial.

  • FAQ Software + offers the following pricing plans & packages:

    Basic

    $4000 Per Year

  • FAQ Software + supports the following payment frequencies:

    • Annual Subscription

  • No, FAQ Software + does not offer an API.

  • FAQ Software + offers support with the following options:
    • Email , Phone , FAQs/Forum

  • FAQ Software + offers training with the following options:
    • Live Online , Documentation

  • FAQ Software + supports the following languages:
    • English

  • Following are the typical users of the FAQ Software +:
    • Self-Employed , Small-Business , Midsize-Business

  • FAQ Software + supports the following deployment:
    • On-Premise

  • FAQ Software + supports the following devices and operating systems:
    • Windows , Linux