Engati is a comprehensive cloud-based platform designed to empower businesses in automating and enhancing their customer engagement through intelligent chatbots and conversational AI. Launched in 2017, it offers a user-friendly interface that allows for the easy creation and deployment of chatbots without requiring extensive coding knowledge. Engati's bots are capable of handling a wide range of functions, from customer support and lead generation to employee engagement and feedback collection. The platform supports integration with various messaging channels like WhatsApp, Messenger, and Slack, making it versatile for diverse communication needs. Additionally, Engati provides robust analytics tools, enabling businesses to gain insights into customer interactions and improve their services accordingly. Its multilingual capabilities ensure a broader reach, catering to a global audience.
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