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The best free Chatbot & Live Chat Platform

Engati Overview

Engati is a comprehensive cloud-based platform designed to empower businesses in automating and enhancing their customer engagement through intelligent chatbots and conversational AI. Launched in 2017, it offers a user-friendly interface that allows for the easy creation and deployment of chatbots without requiring extensive coding knowledge. Engati's bots are capable of handling a wide range of functions, from customer support and lead generation to employee engagement and feedback collection. The platform supports integration with various messaging channels like WhatsApp, Messenger, and Slack, making it versatile for diverse communication needs. Additionally, Engati provides robust analytics tools, enabling businesses to gain insights into customer interactions and improve their services accordingly. Its multilingual capabilities ensure a broader reach, catering to a global audience.

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Contact Details

  • Vendor Name Avniro Group
  • Founded 2016
  • Location United States
  • Employees 101-500

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

Arabic, English, Indonesian, Turkish


Industries

Information Technology & Services

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Engati Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management

Engati Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial 7 Days

Free Version

  • NA

Payment Frequency

  • NA

Engati FAQs

Engati is a comprehensive cloud-based platform designed to empower businesses in automating and enhancing their customer engagement through intelligent chatbots and conversational AI. Launched in 2017, it offers a user-friendly interface that allows for the easy creation and deployment of chatbots without requiring extensive coding knowledge. Engati's bots are capable of handling a wide range of functions, from customer support and lead generation to employee engagement and feedback collection. The platform supports integration with various messaging channels like WhatsApp, Messenger, and Slack, making it versatile for diverse communication needs. Additionally, Engati provides robust analytics tools, enabling businesses to gain insights into customer interactions and improve their services accordingly. Its multilingual capabilities ensure a broader reach, catering to a global audience.

  • No, Engati does not offer a free version.

  • Yes, Engati offers a free trial.

  • No, Credit Card details are not required for the Engati trial.

  • Yes, Engati offers an API.

  • Engati offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • Engati offers training with the following options:
    • Webinar , Documentation

  • Engati supports the following languages:
    • Arabic , English , Indonesian , Turkish

  • Following are the typical users of the Engati:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • Engati supports the following deployment:
    • Cloud Hosted

  • Engati supports the following devices and operating systems:
    • Web-Based , iPhone , Android

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