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ECP CRM Overview

ECP CRM is a specialized Customer Relationship Management (CRM) software built for the healthcare industry. This platform helps healthcare providers build stronger relationships with patients, improve patient engagement, and streamline patient communication. ECP CRM allows healthcare organizations to track patient interactions, manage appointments, send reminders, and monitor patient satisfaction through automated surveys and feedback collection. It includes personalized features such as targeted health campaigns, health record access, and automated reminders for checkups or preventive care. Additionally, the software integrates with other healthcare systems like EHRs, billing systems, and appointment scheduling software, ensuring a seamless workflow for healthcare providers. With powerful analytics, ECP CRM helps providers assess patient behavior, tailor communication strategies, and improve retention rates while enhancing the overall patient experience.

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Contact Details

  • Vendor Name ECP
  • Founded 2004
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Windows Windows
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Hospital & Health Care, Information Technology & Services, Medical Practice, Mental Health Care

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ECP CRM Features

  • Arrow Icon Patient Communications
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Self Service Portal
  • Arrow Icon Records Management
  • Arrow Icon Social Media Integration
  • Arrow Icon Patient Management
  • Arrow Icon Document Management
  • Arrow Icon Predictive Analytics
  • Arrow Icon Lead Management
  • Arrow Icon Live Chat
  • Arrow Icon Forms Management
  • Arrow Icon Physician Management
  • Arrow Icon Contact Management
  • Arrow Icon Client Portal
  • Arrow Icon Forecasting
  • Arrow Icon Chat/Messaging
  • Arrow Icon Appointment Management
  • Arrow Icon Task Management
  • Arrow Icon Referral Tracking
  • Arrow Icon Medical History Records
  • Arrow Icon Campaign Management
  • Arrow Icon Marketing Automation
  • Arrow Icon Calendar Management
  • Arrow Icon Automated Scheduling
  • Arrow Icon Audience Targeting
  • Arrow Icon Email Management
  • Arrow Icon HIPAA Compliant
  • Arrow Icon Multi-Location
  • Arrow Icon Pipeline Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Lead Nurturing
  • Arrow Icon Sales Reports
  • Arrow Icon Social Media Integration
  • Arrow Icon Monitoring
  • Arrow Icon Pipeline Management
  • Arrow Icon Template Management
  • Arrow Icon Lead Qualification
  • Arrow Icon Calendar Management
  • Arrow Icon Sales Forecasting
  • Arrow Icon Lead Distribution
  • Arrow Icon Prospecting Tools
  • Arrow Icon Task Management
  • Arrow Icon Document Storage
  • Arrow Icon Lead Segmentation
  • Arrow Icon Reminders
  • Arrow Icon Email Tracking
  • Arrow Icon Interaction Tracking
  • Arrow Icon CRM
  • Arrow Icon Web Forms
  • Arrow Icon Email Marketing
  • Arrow Icon Lead Capture
  • Arrow Icon Campaign Management
  • Arrow Icon Contact Management
  • Arrow Icon Workflow Management
  • Arrow Icon Sales Trend Analysis
  • Arrow Icon Source Tracking
  • Arrow Icon Lead Generation
  • Arrow Icon Opportunity Management
  • Arrow Icon Compliance Management
  • Arrow Icon Document Management
  • Arrow Icon Assessment Management
  • Arrow Icon Meal/Nutrition Management
  • Arrow Icon Medication History
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Charting
  • Arrow Icon Incident Management
  • Arrow Icon Care Plan Management
  • Arrow Icon Staff Management
  • Arrow Icon Communication Management
  • Arrow Icon Medical Billing
  • Arrow Icon Scheduling
  • Arrow Icon Patient Records Management
  • Arrow Icon Point of Care System
  • Arrow Icon Referral Tracking
  • Arrow Icon Mobile Access
  • Arrow Icon Lead Qualification
  • Arrow Icon Contact Database
  • Arrow Icon Sales Pipeline Management
  • Arrow Icon Territory Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Customizable Fields
  • Arrow Icon Calendar/Reminder System
  • Arrow Icon Marketing Automation
  • Arrow Icon Task Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Social Media Integration
  • Arrow Icon Pipeline Management
  • Arrow Icon Lead Capture
  • Arrow Icon Forecasting
  • Arrow Icon Contact Management
  • Arrow Icon Email Management
  • Arrow Icon Lead Generation
  • Arrow Icon Workflow Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Internal Chat Integration
  • Arrow Icon Segmentation
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Document Storage
  • Arrow Icon Lead Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Data Import/Export

ECP CRM Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

ECP CRM FAQs

ECP CRM is a specialized Customer Relationship Management (CRM) software built for the healthcare industry. This platform helps healthcare providers build stronger relationships with patients, improve patient engagement, and streamline patient communication. ECP CRM allows healthcare organizations to track patient interactions, manage appointments, send reminders, and monitor patient satisfaction through automated surveys and feedback collection. It includes personalized features such as targeted health campaigns, health record access, and automated reminders for checkups or preventive care. Additionally, the software integrates with other healthcare systems like EHRs, billing systems, and appointment scheduling software, ensuring a seamless workflow for healthcare providers. With powerful analytics, ECP CRM helps providers assess patient behavior, tailor communication strategies, and improve retention rates while enhancing the overall patient experience.

  • No, ECP CRM does not offer a free version.

  • Yes, ECP CRM offers a free trial.

  • No, Credit Card details are not required for the ECP CRM trial.

  • ECP CRM supports the following payment frequencies:

    • Monthly Subscription

  • No, ECP CRM does not offer an API.

  • ECP CRM offers support with the following options:
    • 24x7 Support , Email , Phone , Knowledge Base

  • ECP CRM offers training with the following options:
    • Live Online , Webinar , Documentation

  • ECP CRM supports the following languages:
    • English

  • Following are the typical users of the ECP CRM:
    • Self-Employed , Small-Business , Midsize-Business

  • ECP CRM supports the following deployment:
    • Cloud Hosted , On-Premise

  • ECP CRM supports the following devices and operating systems:
    • Web-Based , Windows , Linux