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AI-Powered Knowledge Base Software

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Why SoftwareWorld Chooses Document360:

“SoftwareWorld selected Document360 based on its exceptional user reviews highlighting its intuitive interface, robust knowledge base management features, and seamless integration capabilities. Users praised its powerful search functionality, customizable templates, and collaborative tools that enhance team productivity. Document360's responsive customer support and continuous updates further solidified its reputation as a top choice for efficient documentation management.”
Highly Recommended

Document360 Overview

Document360 is a powerful, AI-powered knowledge base software designed to help teams easily build and maintain scalable self-service documentation. It offers a clean editor, version control, real-time collaboration, and robust search. The AI capabilities, including the AI Writing Agent, help users to instantly generate complete articles from prompts, uploaded videos, or by dropping in transcripts. Writers can set up a style guide and custom templates to draft the output. In your style guide, you can include a prompt to generate SEO metadata, FAQs, and tags for all the articles. Third-party integrations like Slack, Microsoft Teams, and Intercom fit seamlessly into your workflow.

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Document360 Screenshot & Video

Contact Details

  • Vendor Name Kovai.co
  • Founded 2011
  • Location England
  • Employees 101-500

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

Afrikaans, Arabic, Chinese, Czech, Danish, Dutch, English, Estonian, Filipino, Finnish, French, Georgian, German, Greek, Hebrew, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malagasy, Mongolian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Ukrainian, Vietnamese, Fijian

Industries

Advertising & Marketing, Banking, Business Services, Computer Software, E-commerce, E-learning, Education Management, Enterprise, Financial Services, Hospital & Health Care, Human Resources, Information Technology & Services, Internet, Legal Services, Logistics & Supply Chain, Management Consulting, Manufacturing, Pharmaceuticals, Professional Training, Startups, Telecommunications, Writing & Editing

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Document360 Features

  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Single Sign On
  • Arrow Icon SSL Security
  • Arrow Icon Text Editing
  • Arrow Icon Activity Tracking
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Document Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Drag & Drop
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Full Text Search
  • Arrow Icon Commenting/Notes
  • Arrow Icon Tagging
  • Arrow Icon Widgets
  • Arrow Icon Content Management
  • Arrow Icon Content Library
  • Arrow Icon Multi-Language
  • Arrow Icon Artificial Intelligence
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Activity Dashboard
  • Arrow Icon Activity Tracking
  • Arrow Icon API
  • Arrow Icon API Design
  • Arrow Icon API Lifecycle Management
  • Arrow Icon Developer Portal
  • Arrow Icon Document Management
  • Arrow Icon Drag & Drop
  • Arrow Icon Monitoring
  • Arrow Icon Real-Time Analytics
  • Arrow Icon Real-Time Data
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Search/Filter
  • Arrow Icon Self Service Portal
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon User Management
  • Arrow Icon Version Control
  • Arrow Icon Workflow Management
  • Arrow Icon Artificial Intelligence
  • Arrow Icon Documentation Management
  • Arrow Icon Search/Filter
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Templates
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Drag & Drop
  • Arrow Icon Change Tracking
  • Arrow Icon Artificial Intelligence
  • Arrow Icon Full Text Search
  • Arrow Icon Self Service Portal
  • Arrow Icon SEO Management
  • Arrow Icon Customizable Branding
  • Arrow Icon Feedback Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Rich Text Editor
  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Multi-Language
  • Arrow Icon Customizable Templates
  • Arrow Icon Collaboration Tools
  • Arrow Icon User Management
  • Arrow Icon Drag & Drop Editor
  • Arrow Icon Mobile Interface
  • Arrow Icon WYSIWYG Editor
  • Arrow Icon Knowledge Management
  • Arrow Icon Artificial Intelligence

Document360 Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial 14 Days

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription
  • Monthly Subscription Monthly Subscription
Pricing Page   Trial Page   Demo Page  

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Document360 FAQs

Document360 is a powerful, AI-powered knowledge base software designed to help teams easily build and maintain scalable self-service documentation. It offers a clean editor, version control, real-time collaboration, and robust search. The AI capabilities, including the AI Writing Agent, help users to instantly generate complete articles from prompts, uploaded videos, or by dropping in transcripts. Writers can set up a style guide and custom templates to draft the output. In your style guide, you can include a prompt to generate SEO metadata, FAQs, and tags for all the articles. Third-party integrations like Slack, Microsoft Teams, and Intercom fit seamlessly into your workflow.

  • No, Document360 does not offer a free version.

  • Yes, Document360 offers a free trial.

  • No, Credit Card details are not required for the Document360 trial.

  • Document360 offers the following pricing plans & packages:

    $0 Per Plan

  • Document360 supports the following payment frequencies:

    • Annual Subscription , Monthly Subscription

  • Yes, Document360 offers an API.

  • Document360 can be integrated with the following applications:

    • Slack , Freshdesk , Intercom , Microsoft Teams , Zapier , Google Analytics , Segment , Power BI Connector for Zendesk , Salesforce

  • Document360 offers support with the following options:
    • 24x7 Support , Email , Chat , Knowledge Base , FAQs/Forum

  • Document360 offers training with the following options:
    • Webinar , Documentation , Videos

  • Document360 supports the following languages:
    • Afrikaans , Arabic , Chinese , Czech , Danish , Dutch , English , Estonian , Filipino , Finnish , French , Georgian , German , Greek , Hebrew , Hungarian , Icelandic , Indonesian , Italian , Japanese , Korean , Latvian , Lithuanian , Malagasy , Mongolian , Norwegian , Polish , Portuguese , Romanian , Russian , Slovenian , Spanish , Swedish , Thai , Ukrainian , Vietnamese , Fijian

  • Following are the typical users of the Document360:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • Document360 supports the following deployment:
    • Cloud Hosted

  • Document360 supports the following devices and operating systems:
    • Web-Based

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