Dexter Overview

Dexter is an innovative live chat software designed to enhance customer support and engagement for businesses of all sizes. This comprehensive platform offers a suite of tools that facilitate real-time communication between organizations and their customers, ensuring that inquiries are addressed promptly and effectively. Dexter’s user-friendly interface allows support teams to manage multiple chat sessions simultaneously, providing instant responses to customer questions and enhancing overall satisfaction. The software supports integration with various messaging platforms, enabling businesses to connect with customers through their preferred channels, including websites, social media, and mobile apps. Additionally, Dexter includes robust reporting and analytics features, providing insights into chat performance, customer satisfaction, and engagement metrics, allowing organizations to optimize their support strategies. With its seamless integration with existing CRM systems and helpdesk solutions, Dexter is the ideal solution for businesses seeking to improve customer service, boost engagement, and drive conversions through effective live chat management.

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Contact Details

  • Vendor Name Run Dexter
  • Founded 2016
  • Location United States

Support

  • Chat Chat

Training

  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Information Technology & Services

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Dexter Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Contextual Guidance
  • Arrow Icon Live Chat
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon For Developers
  • Arrow Icon Multi-Language
  • Arrow Icon Code-free Development
  • Arrow Icon Speech Synthesis
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Speech Recognition
  • Arrow Icon Intent Recognition
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chatbot

Dexter Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$5 Per Feature

Dexter FAQs

Dexter is an innovative live chat software designed to enhance customer support and engagement for businesses of all sizes. This comprehensive platform offers a suite of tools that facilitate real-time communication between organizations and their customers, ensuring that inquiries are addressed promptly and effectively. Dexter’s user-friendly interface allows support teams to manage multiple chat sessions simultaneously, providing instant responses to customer questions and enhancing overall satisfaction. The software supports integration with various messaging platforms, enabling businesses to connect with customers through their preferred channels, including websites, social media, and mobile apps. Additionally, Dexter includes robust reporting and analytics features, providing insights into chat performance, customer satisfaction, and engagement metrics, allowing organizations to optimize their support strategies. With its seamless integration with existing CRM systems and helpdesk solutions, Dexter is the ideal solution for businesses seeking to improve customer service, boost engagement, and drive conversions through effective live chat management.

  • Yes, Dexter offers a free version.

  • Yes, Dexter offers a free trial.

  • No, Credit Card details are not required for the Dexter trial.

  • Dexter offers the following pricing plans & packages:

    Basic

    $5 Per Feature

  • Dexter supports the following payment frequencies:

    • Monthly Subscription

  • No, Dexter does not offer an API.

  • Dexter offers support with the following options:
    • Chat

  • Dexter offers training with the following options:
    • Documentation

  • Dexter supports the following languages:
    • English

  • Following are the typical users of the Dexter:
    • Self-Employed , Small-Business , Midsize-Business

  • Dexter supports the following deployment:
    • Cloud Hosted

  • Dexter supports the following devices and operating systems:
    • Web-Based