cSupport Overview

cSupport is an innovative live chat software designed to enhance customer support and engagement for organizations. This powerful platform provides tools for managing real-time customer interactions, tracking inquiries, and analyzing support metrics. With its user-friendly interface, support agents can easily communicate with customers, providing timely assistance and resolving issues efficiently. cSupport features advanced reporting capabilities that offer insights into customer satisfaction and support performance, enabling organizations to optimize their service strategies. The software supports integration with various customer relationship management (CRM) systems, ensuring seamless workflows. By adopting cSupport, organizations can improve customer experiences, enhance support operations, and drive overall satisfaction.

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Contact Details

  • Vendor Name cSupport
  • Founded 2009
  • Location Denmark

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Building Materials, Computer Software, Education Management

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cSupport Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Customizable Templates
  • Arrow Icon Sales Trend Analysis
  • Arrow Icon Calendar Management
  • Arrow Icon Lead Capture
  • Arrow Icon Workflow Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Opportunity Management
  • Arrow Icon Performance Metrics
  • Arrow Icon Email Management
  • Arrow Icon Pipeline Management
  • Arrow Icon Calendar Sync
  • Arrow Icon Email Marketing
  • Arrow Icon Task Management
  • Arrow Icon Forecasting
  • Arrow Icon Campaign Management
  • Arrow Icon Contact Management
  • Arrow Icon Document Storage
  • Arrow Icon Social Media Integration
  • Arrow Icon Collaboration Tools
  • Arrow Icon Sales Reports
  • Arrow Icon Web-based Deployment
  • Arrow Icon Lead Management
  • Arrow Icon Internal Chat Integration
  • Arrow Icon Lead Generation
  • Arrow Icon Lead Qualification
  • Arrow Icon Marketing Automation
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Referral Tracking
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Territory Management
  • Arrow Icon Deal Management
  • Arrow Icon Lead Nurturing
  • Arrow Icon Role-Based Permissions

cSupport Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • DKK (kr) DKK (kr)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$10.8 Per Month

cSupport FAQs

cSupport is an innovative live chat software designed to enhance customer support and engagement for organizations. This powerful platform provides tools for managing real-time customer interactions, tracking inquiries, and analyzing support metrics. With its user-friendly interface, support agents can easily communicate with customers, providing timely assistance and resolving issues efficiently. cSupport features advanced reporting capabilities that offer insights into customer satisfaction and support performance, enabling organizations to optimize their service strategies. The software supports integration with various customer relationship management (CRM) systems, ensuring seamless workflows. By adopting cSupport, organizations can improve customer experiences, enhance support operations, and drive overall satisfaction.

  • No, cSupport does not offer a free version.

  • Yes, cSupport offers a free trial.

  • No, Credit Card details are not required for the cSupport trial.

  • cSupport offers the following pricing plans & packages:

    Basic

    $10.8 Per Month

  • cSupport supports the following payment frequencies:

    • Monthly Subscription

  • No, cSupport does not offer an API.

  • cSupport supports the following languages:
    • English

  • Following are the typical users of the cSupport:
    • Self-Employed , Small-Business , Midsize-Business

  • cSupport supports the following deployment:
    • Cloud Hosted

  • cSupport supports the following devices and operating systems:
    • Web-Based