CRMUnleashed Overview

CRMUnleashed is an advanced customer service software designed to enhance customer relationship management and support operations. This platform offers a comprehensive suite of tools for managing customer inquiries, tracking interactions, and ensuring timely resolutions. With its intuitive interface, support agents can easily create, assign, and prioritize tickets, enabling efficient handling of customer requests. The software includes features like automated responses, a centralized knowledge base, and multi-channel support, ensuring customers receive prompt assistance regardless of their preferred communication method. CRMUnleashed also provides detailed reporting and analytics, allowing businesses to track performance metrics and improve service quality. Integration with CRM systems enhances data visibility, enabling personalized customer interactions. By adopting CRMUnleashed, organizations can streamline their support processes, improve customer satisfaction, and foster stronger relationships, leading to increased customer loyalty and retention.

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Contact Details

  • Vendor Name Force Software
  • Founded
  • Location Australia

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Advertising & Marketing, Computer Software, Financial Services, Public Relations, Retail

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CRMUnleashed Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management

CRMUnleashed Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • AUD ($) AUD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

CRMUnleashed FAQs

CRMUnleashed is an advanced customer service software designed to enhance customer relationship management and support operations. This platform offers a comprehensive suite of tools for managing customer inquiries, tracking interactions, and ensuring timely resolutions. With its intuitive interface, support agents can easily create, assign, and prioritize tickets, enabling efficient handling of customer requests. The software includes features like automated responses, a centralized knowledge base, and multi-channel support, ensuring customers receive prompt assistance regardless of their preferred communication method. CRMUnleashed also provides detailed reporting and analytics, allowing businesses to track performance metrics and improve service quality. Integration with CRM systems enhances data visibility, enabling personalized customer interactions. By adopting CRMUnleashed, organizations can streamline their support processes, improve customer satisfaction, and foster stronger relationships, leading to increased customer loyalty and retention.

  • No, CRMUnleashed does not offer a free version.

  • Yes, CRMUnleashed offers a free trial.

  • No, Credit Card details are not required for the CRMUnleashed trial.

  • No, CRMUnleashed does not offer an API.

  • CRMUnleashed supports the following languages:
    • English

  • Following are the typical users of the CRMUnleashed:
    • Self-Employed , Small-Business , Midsize-Business

  • CRMUnleashed supports the following deployment:
    • Cloud Hosted

  • CRMUnleashed supports the following devices and operating systems:
    • Web-Based