CosmoBots Overview

CosmoBots is a state-of-the-art live chat software designed to improve customer support and engagement by offering instant communication. With CosmoBots, businesses can provide real-time assistance to website visitors, answer queries, and resolve issues efficiently. The platform integrates seamlessly with websites and mobile apps, enabling support teams to respond to customers via chat, reducing response times and improving overall customer satisfaction. CosmoBots includes AI-powered chatbots that can handle frequently asked questions, automating routine tasks and freeing up agents to focus on more complex issues. The software provides valuable insights through analytics and reporting tools, helping businesses understand customer behavior, track chat performance, and optimize interactions. With its user-friendly interface, customizable features, and multichannel support, CosmoBots enhances customer service capabilities and ensures a smooth, responsive communication experience for both customers and businesses.

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Contact Details

  • Vendor Name CosmoBots
  • Founded
  • Location Brazil

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Health, Internet, Real Estate

CosmoBots Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Contextual Guidance
  • Arrow Icon Live Chat
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon For Developers
  • Arrow Icon Multi-Language
  • Arrow Icon Code-free Development
  • Arrow Icon Speech Synthesis
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Speech Recognition
  • Arrow Icon Intent Recognition
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chatbot

CosmoBots Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • BRL (R$) BRL (R$)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

CosmoBots FAQs

CosmoBots is a state-of-the-art live chat software designed to improve customer support and engagement by offering instant communication. With CosmoBots, businesses can provide real-time assistance to website visitors, answer queries, and resolve issues efficiently. The platform integrates seamlessly with websites and mobile apps, enabling support teams to respond to customers via chat, reducing response times and improving overall customer satisfaction. CosmoBots includes AI-powered chatbots that can handle frequently asked questions, automating routine tasks and freeing up agents to focus on more complex issues. The software provides valuable insights through analytics and reporting tools, helping businesses understand customer behavior, track chat performance, and optimize interactions. With its user-friendly interface, customizable features, and multichannel support, CosmoBots enhances customer service capabilities and ensures a smooth, responsive communication experience for both customers and businesses.

  • No, CosmoBots does not offer a free version.

  • Yes, CosmoBots offers a free trial.

  • No, Credit Card details are not required for the CosmoBots trial.

  • No, CosmoBots does not offer an API.

  • CosmoBots supports the following languages:
    • English

  • Following are the typical users of the CosmoBots:
    • Self-Employed , Small-Business , Midsize-Business