CoPointer Overview

CoPointer is a comprehensive remote support software designed to provide businesses with the tools to assist and troubleshoot clients and employees from anywhere in the world. With CoPointer, support teams can remotely access devices, diagnose issues, and resolve technical problems in real-time, improving efficiency and reducing the need for in-person visits. The software offers features such as screen sharing, remote control, chat, and file transfer, enabling seamless communication and quick resolution of issues. CoPointer also supports multi-platform functionality, making it ideal for businesses with diverse technology ecosystems. Its security features, including encrypted connections and access controls, ensure that sensitive data remains protected during remote sessions. CoPointer’s performance analytics help businesses track response times, monitor team productivity, and optimize their support workflows. Whether for IT support, customer service, or training, CoPointer enhances operational efficiency, increases customer satisfaction, and reduces downtime, making it an essential tool for remote assistance.

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Contact Details

  • Vendor Name CoPointer
  • Founded
  • Location Ukraine

Support

  • Chat Chat

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Human Resources, Information Technology & Services

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CoPointer Features

  • Arrow Icon Session Recording
  • Arrow Icon Remote Access/Control
  • Arrow Icon Remote Monitoring & Management
  • Arrow Icon Unattended Access
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Collaboration Tools
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Real-Time Notifications
  • Arrow Icon File Sharing
  • Arrow Icon Screen Sharing
  • Arrow Icon Session Transfer
  • Arrow Icon Diagnostic Tools
  • Arrow Icon Chat/Messaging
  • Arrow Icon Real-Time Chat
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Troubleshooting

CoPointer Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • NA

CoPointer FAQs

CoPointer is a comprehensive remote support software designed to provide businesses with the tools to assist and troubleshoot clients and employees from anywhere in the world. With CoPointer, support teams can remotely access devices, diagnose issues, and resolve technical problems in real-time, improving efficiency and reducing the need for in-person visits. The software offers features such as screen sharing, remote control, chat, and file transfer, enabling seamless communication and quick resolution of issues. CoPointer also supports multi-platform functionality, making it ideal for businesses with diverse technology ecosystems. Its security features, including encrypted connections and access controls, ensure that sensitive data remains protected during remote sessions. CoPointer’s performance analytics help businesses track response times, monitor team productivity, and optimize their support workflows. Whether for IT support, customer service, or training, CoPointer enhances operational efficiency, increases customer satisfaction, and reduces downtime, making it an essential tool for remote assistance.

  • No, CoPointer does not offer a free version.

  • Yes, CoPointer offers a free trial.

  • No, Credit Card details are not required for the CoPointer trial.

  • No, CoPointer does not offer an API.

  • CoPointer offers support with the following options:
    • Chat

  • CoPointer supports the following languages:
    • English

  • Following are the typical users of the CoPointer:
    • Self-Employed , Small-Business , Midsize-Business

  • CoPointer supports the following deployment:
    • Cloud Hosted

  • CoPointer supports the following devices and operating systems:
    • Web-Based