Conversation24 is a live chat software designed to enhance customer service and support by enabling real-time communication between businesses and their customers. With its intuitive interface, Conversation24 allows businesses to engage website visitors, answer questions, and resolve issues instantly. The platform supports multiple channels, including web-based chat, social media messaging, and mobile apps, making it easy for customers to reach out from anywhere. Conversation24’s AI-powered chatbot feature can assist with frequently asked questions, providing quick answers while human agents can focus on more complex inquiries. The software includes powerful reporting tools that help businesses track response times, customer satisfaction, and agent performance. Additionally, Conversation24 integrates with CRM systems and other tools to streamline workflows and ensure that customer interactions are logged and analyzed for future insights. Ideal for companies looking to enhance customer service, improve engagement, and boost conversions, Conversation24 is a comprehensive live chat solution.
Conversation24
2018
Netherlands
24x7 Support
Transfers/Routing
