Community SMS Marketing Platform Overview

Community SMS Marketing Platform is an advanced live chat and SMS marketing solution designed to help businesses engage directly with their customers in real-time. The platform allows businesses to send targeted SMS campaigns, promotional offers, and updates to their customer base, while also providing a robust live chat functionality for real-time communication. With its easy-to-use interface, Community SMS Marketing Platform enables companies to build and manage their messaging campaigns, segment customer lists, and track engagement metrics. The software’s live chat feature supports instant messaging, enabling businesses to provide immediate customer support and resolve queries quickly, enhancing customer satisfaction. It also includes automated chatbot functionality for handling routine inquiries and tasks.

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Contact Details

  • Vendor Name Community.com
  • Founded 2018
  • Location United States

Support

  • Email Email
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

E-learning, Entertainment, Health

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Community SMS Marketing Platform Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Churn Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Email Management
  • Arrow Icon Social Media Integration
  • Arrow Icon CRM
  • Arrow Icon Multi-Language
  • Arrow Icon Real Time Analytics
  • Arrow Icon Campaign Management
  • Arrow Icon Content Management
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Feedback Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Customer Database
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Customer Experience Management
  • Arrow Icon Communication Management
  • Arrow Icon Live Chat
  • Arrow Icon Customer Segmentation
  • Arrow Icon Visual Analytics
  • Arrow Icon Customer History
  • Arrow Icon Customer Portal
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Contact Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Text-to-Win
  • Arrow Icon Mobile Keywords
  • Arrow Icon SMS Messaging
  • Arrow Icon Message Personalization
  • Arrow Icon Campaign Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Multi-Campaign
  • Arrow Icon Automated Responses
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Communication Management
  • Arrow Icon Scheduled Messaging
  • Arrow Icon Polls/Voting
  • Arrow Icon Mass Texting
  • Arrow Icon MMS
  • Arrow Icon Contact Database
  • Arrow Icon Chat/Messaging
  • Arrow Icon Campaign Planning
  • Arrow Icon 2-Way Messaging
  • Arrow Icon Live Chat
  • Arrow Icon Engagement Tracking
  • Arrow Icon Mobile Coupons
  • Arrow Icon SMS Marketing
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Compliance Management
  • Arrow Icon Reputation Management
  • Arrow Icon Multi-Language
  • Arrow Icon QR Codes
  • Arrow Icon Reminders
  • Arrow Icon Open Rate Tracking
  • Arrow Icon Product Recommendations
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon SMS Messaging
  • Arrow Icon Group Messaging
  • Arrow Icon Video Chat
  • Arrow Icon Human Handover
  • Arrow Icon Email Automation
  • Arrow Icon Audience Targeting
  • Arrow Icon Lead Distribution
  • Arrow Icon Chatbot
  • Arrow Icon Appointment Scheduling
  • Arrow Icon Lead Qualification

Community SMS Marketing Platform Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$49 Per Month

Community SMS Marketing Platform FAQs

Community SMS Marketing Platform is an advanced live chat and SMS marketing solution designed to help businesses engage directly with their customers in real-time. The platform allows businesses to send targeted SMS campaigns, promotional offers, and updates to their customer base, while also providing a robust live chat functionality for real-time communication. With its easy-to-use interface, Community SMS Marketing Platform enables companies to build and manage their messaging campaigns, segment customer lists, and track engagement metrics. The software’s live chat feature supports instant messaging, enabling businesses to provide immediate customer support and resolve queries quickly, enhancing customer satisfaction. It also includes automated chatbot functionality for handling routine inquiries and tasks.

  • No, Community SMS Marketing Platform does not offer a free version.

  • Yes, Community SMS Marketing Platform offers a free trial.

  • No, Credit Card details are not required for the Community SMS Marketing Platform trial.

  • Community SMS Marketing Platform offers the following pricing plans & packages:

    Basic

    $49 Per Month

  • Community SMS Marketing Platform supports the following payment frequencies:

    • Monthly Subscription

  • No, Community SMS Marketing Platform does not offer an API.

  • Community SMS Marketing Platform offers support with the following options:
    • Email , Knowledge Base , FAQs/Forum

  • Community SMS Marketing Platform offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Community SMS Marketing Platform supports the following languages:
    • English

  • Following are the typical users of the Community SMS Marketing Platform:
    • Self-Employed , Small-Business , Midsize-Business

  • Community SMS Marketing Platform supports the following deployment:
    • Cloud Hosted

  • Community SMS Marketing Platform supports the following devices and operating systems:
    • Web-Based

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