ChatPlus Overview

ChatPlus is an advanced live chat software designed to enhance customer service by enabling businesses to engage with visitors on their website in real-time. Whether it’s for answering queries, resolving issues, or providing customer support, ChatPlus facilitates seamless communication between businesses and their customers. The software offers a customizable chat widget that can be easily integrated into websites and mobile apps, providing instant communication with a personal touch. With features such as automated greetings, chatbots, and custom triggers, ChatPlus can help businesses improve response time and enhance customer satisfaction. The platform also allows for efficient management of customer inquiries, with an intuitive interface that organizes chats and tracks conversations. Additionally, ChatPlus offers advanced reporting and analytics to help businesses measure customer satisfaction, identify recurring issues, and optimize their service processes. The software is ideal for businesses of all sizes, from eCommerce stores to service-based industries, and is designed to provide fast, efficient, and reliable customer support.

Read More

Contact Details

  • Vendor Name ChatPlus
  • Founded
  • Location Japan

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android
  • Windows Windows

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English, French, German, Indonesian, Japanese, Korean, Portuguese, Russian, Spanish, Thai, Vietnamese, Chinese (Simplified), Chinese (Traditional)


Industries

Mechanical or Industrial Engineering

You May Also Like

Gorgias

Gorgias

$10 Per month

GetResponse

GetResponse

$15.56 Per month

Freshchat

Freshchat

$18.01 Per month

ChatPlus Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Contextual Guidance
  • Arrow Icon Live Chat
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon For Developers
  • Arrow Icon Multi-Language
  • Arrow Icon Code-free Development
  • Arrow Icon Speech Synthesis
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Speech Recognition
  • Arrow Icon Intent Recognition
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chatbot

ChatPlus Pricing

Pricing Type

  • Pricing Type Usage Based

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$11.5 Per Month

ChatPlus FAQs

ChatPlus is an advanced live chat software designed to enhance customer service by enabling businesses to engage with visitors on their website in real-time. Whether it’s for answering queries, resolving issues, or providing customer support, ChatPlus facilitates seamless communication between businesses and their customers. The software offers a customizable chat widget that can be easily integrated into websites and mobile apps, providing instant communication with a personal touch. With features such as automated greetings, chatbots, and custom triggers, ChatPlus can help businesses improve response time and enhance customer satisfaction. The platform also allows for efficient management of customer inquiries, with an intuitive interface that organizes chats and tracks conversations. Additionally, ChatPlus offers advanced reporting and analytics to help businesses measure customer satisfaction, identify recurring issues, and optimize their service processes. The software is ideal for businesses of all sizes, from eCommerce stores to service-based industries, and is designed to provide fast, efficient, and reliable customer support.

  • No, ChatPlus does not offer a free version.

  • Yes, ChatPlus offers a free trial.

  • No, Credit Card details are not required for the ChatPlus trial.

  • ChatPlus offers the following pricing plans & packages:

    Basic

    $11.5 Per Month

  • ChatPlus supports the following payment frequencies:

    • Monthly Subscription

  • No, ChatPlus does not offer an API.

  • ChatPlus offers support with the following options:
    • Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • ChatPlus offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • ChatPlus supports the following languages:
    • German , English , French , Indonesian , Japanese , Korean , Portuguese , Russian , Spanish , Thai , Vietnamese , Chinese (Simplified) , Chinese (Traditional)

  • Following are the typical users of the ChatPlus:
    • Self-Employed , Small-Business , Midsize-Business

  • ChatPlus supports the following deployment:
    • Cloud Hosted , On-Premise

  • ChatPlus supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows