CallTaker Overview

CallTaker is a specialized customer relationship management (CRM) software designed to help organizations enhance their customer service operations and improve client interactions. The platform offers comprehensive tools for call management, customer tracking, and reporting, enabling businesses to optimize their customer relationship processes effectively. With CallTaker, users can easily manage incoming calls, track customer inquiries, and analyze interaction data in real time. The software features robust reporting capabilities, providing insights into customer satisfaction, response times, and overall service performance. Additionally, CallTaker integrates seamlessly with existing communication systems and customer support tools, enhancing overall CRM management. Ideal for businesses seeking to improve their customer service delivery, CallTaker empowers organizations to drive engagement, enhance responsiveness, and achieve their service goals.

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Contact Details

  • Vendor Name Synagen Systems
  • Founded
  • Location Japan

Support

  • Chat Chat

Training

  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Networking, Facilities & Services

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CallTaker Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Inventory Management
  • Arrow Icon Purchasing & Receiving
  • Arrow Icon Calendar Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Contact Management
  • Arrow Icon Customizable Fields
  • Arrow Icon Employee Management
  • Arrow Icon Training Management
  • Arrow Icon Workflow Management
  • Arrow Icon Accounting
  • Arrow Icon Financial Management
  • Arrow Icon Marketing Automation
  • Arrow Icon Task Management
  • Arrow Icon Client Management
  • Arrow Icon Project Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Third Party Integrations
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon CRM
  • Arrow Icon Point of Sale (POS)
  • Arrow Icon Document Management
  • Arrow Icon Email Management
  • Arrow Icon Purchase Order Management
  • Arrow Icon Order Management
  • Arrow Icon Time & Expense Tracking
  • Arrow Icon Invoice Management
  • Arrow Icon Client Portal
  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management
  • Arrow Icon Referral Tracking
  • Arrow Icon Mobile Access
  • Arrow Icon Lead Qualification
  • Arrow Icon Contact Database
  • Arrow Icon Sales Pipeline Management
  • Arrow Icon Territory Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Customizable Fields
  • Arrow Icon Calendar/Reminder System
  • Arrow Icon Marketing Automation
  • Arrow Icon Task Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Social Media Integration
  • Arrow Icon Pipeline Management
  • Arrow Icon Lead Capture
  • Arrow Icon Forecasting
  • Arrow Icon Contact Management
  • Arrow Icon Email Management
  • Arrow Icon Lead Generation
  • Arrow Icon Workflow Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Internal Chat Integration
  • Arrow Icon Segmentation
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Document Storage
  • Arrow Icon Lead Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Data Import/Export

CallTaker Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • JPY (¥) JPY (¥)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$9.95 Per Month

CallTaker FAQs

CallTaker is a specialized customer relationship management (CRM) software designed to help organizations enhance their customer service operations and improve client interactions. The platform offers comprehensive tools for call management, customer tracking, and reporting, enabling businesses to optimize their customer relationship processes effectively. With CallTaker, users can easily manage incoming calls, track customer inquiries, and analyze interaction data in real time. The software features robust reporting capabilities, providing insights into customer satisfaction, response times, and overall service performance. Additionally, CallTaker integrates seamlessly with existing communication systems and customer support tools, enhancing overall CRM management. Ideal for businesses seeking to improve their customer service delivery, CallTaker empowers organizations to drive engagement, enhance responsiveness, and achieve their service goals.

  • Yes, CallTaker offers a free version.

  • Yes, CallTaker offers a free trial.

  • No, Credit Card details are not required for the CallTaker trial.

  • CallTaker offers the following pricing plans & packages:

    Basic

    $9.95 Per Month

  • CallTaker supports the following payment frequencies:

    • Monthly Subscription

  • No, CallTaker does not offer an API.

  • CallTaker offers support with the following options:
    • Chat

  • CallTaker offers training with the following options:
    • Documentation

  • CallTaker supports the following languages:
    • English

  • Following are the typical users of the CallTaker:
    • Self-Employed , Small-Business , Midsize-Business

  • CallTaker supports the following deployment:
    • Cloud Hosted

  • CallTaker supports the following devices and operating systems:
    • Web-Based