Botmaker Overview

Botmaker is a conversational AI platform designed to help businesses automate customer interactions across various messaging channels, including websites, social media platforms, and mobile apps. By leveraging artificial intelligence and natural language processing (NLP), Botmaker enables businesses to engage with customers in real-time, providing immediate responses to inquiries and resolving common issues without the need for human intervention. The platform offers tools for building and deploying chatbots, automating repetitive tasks, and providing personalized recommendations. Botmaker’s multi-channel support ensures that businesses can reach their customers wherever they are, whether on Facebook Messenger, WhatsApp, or other messaging platforms. The software also integrates with CRM systems, allowing businesses to provide a personalized customer experience by accessing customer data and history. Botmaker’s analytics tools help businesses monitor chatbot performance, track customer satisfaction, and optimize chatbot interactions for improved outcomes. By automating customer service, Botmaker reduces response times, lowers costs, and enhances the overall customer experience.

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Botmaker Screenshot & Video

Contact Details

  • Vendor Name Botmaker.io
  • Founded
  • Location Brazil

Support

  • Email Email
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English, Portuguese, Spanish


Industries

Pharmaceuticals

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Botmaker Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management
  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Natural Language Processing
  • Arrow Icon Automated Responses
  • Arrow Icon Virtual Assistant
  • Arrow Icon Chatbot
  • Arrow Icon AI/Machine Learning
  • Arrow Icon Query Suggestions
  • Arrow Icon Customer Support
  • Arrow Icon Language Detection
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon Code-free Development
  • Arrow Icon Automated Routing
  • Arrow Icon Augmented Analytics
  • Arrow Icon Transfers/Routing
  • Arrow Icon Lead Qualification
  • Arrow Icon Customizable Branding
  • Arrow Icon Lead Capture
  • Arrow Icon For Sales/Marketing
  • Arrow Icon Contextual Guidance
  • Arrow Icon Live Chat
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon For Developers
  • Arrow Icon Multi-Language
  • Arrow Icon Code-free Development
  • Arrow Icon Speech Synthesis
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Speech Recognition
  • Arrow Icon Intent Recognition
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chatbot
  • Arrow Icon Social Engagement
  • Arrow Icon Advocate Management
  • Arrow Icon Community Management
  • Arrow Icon Gamification
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Campaign Management
  • Arrow Icon Communication Management
  • Arrow Icon Referral Tracking
  • Arrow Icon Rewards Program
  • Arrow Icon Personalization
  • Arrow Icon Business Process Automation
  • Arrow Icon AI/Machine Learning
  • Arrow Icon Natural Language Processing
  • Arrow Icon Chatbot
  • Arrow Icon Intent Recognition
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Contextual Guidance
  • Arrow Icon Transfers/Routing
  • Arrow Icon Multi-Language
  • Arrow Icon Process/Workflow Automation
  • Arrow Icon Speech Recognition

Botmaker Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • BRL (R$) BRL (R$)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Botmaker FAQs

Botmaker is a conversational AI platform designed to help businesses automate customer interactions across various messaging channels, including websites, social media platforms, and mobile apps. By leveraging artificial intelligence and natural language processing (NLP), Botmaker enables businesses to engage with customers in real-time, providing immediate responses to inquiries and resolving common issues without the need for human intervention. The platform offers tools for building and deploying chatbots, automating repetitive tasks, and providing personalized recommendations. Botmaker’s multi-channel support ensures that businesses can reach their customers wherever they are, whether on Facebook Messenger, WhatsApp, or other messaging platforms. The software also integrates with CRM systems, allowing businesses to provide a personalized customer experience by accessing customer data and history. Botmaker’s analytics tools help businesses monitor chatbot performance, track customer satisfaction, and optimize chatbot interactions for improved outcomes. By automating customer service, Botmaker reduces response times, lowers costs, and enhances the overall customer experience.

  • No, Botmaker does not offer a free version.

  • Yes, Botmaker offers a free trial.

  • No, Credit Card details are not required for the Botmaker trial.

  • No, Botmaker does not offer an API.

  • Botmaker offers support with the following options:
    • Email , Chat , Knowledge Base , FAQs/Forum

  • Botmaker offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • Botmaker supports the following languages:
    • English , Portuguese , Spanish

  • Following are the typical users of the Botmaker:
    • Self-Employed , Small-Business , Midsize-Business

  • Botmaker supports the following deployment:
    • Cloud Hosted

  • Botmaker supports the following devices and operating systems:
    • Web-Based , iPhone , Android