Botgento is a specialized Live Chat Software designed to enhance customer engagement for e-commerce businesses using the Magento platform. It offers a comprehensive solution that combines live chat functionality with AI-powered chatbots to provide real-time customer support. Botgento provides robust tools for proactive chat invitations, automated responses, and personalized assistance, improving customer satisfaction and conversion rates. The software's intuitive interface allows support agents to manage multiple conversations, access customer information, and collaborate with team members. Additionally, Botgento includes features for analytics, customer feedback, and integration with CRM systems, providing valuable insights to refine customer service strategies. By implementing Botgento, online retailers can deliver exceptional customer experiences, reduce response times, and increase sales through effective and reliable live chat solutions.
Botgento
India
Proprietary
Transfers/Routing