AssistLink Overview

AssistLink is a remote support software designed to enable IT professionals to troubleshoot and resolve technical issues from any location. The platform includes tools for screen sharing, remote control, and live chat, allowing support agents to assist clients and employees effectively. AssistLink supports multi-device compatibility, making it ideal for remote support on desktops, tablets, and mobile devices. The software’s session recording and audit features provide a history of support interactions, helping teams improve service quality and maintain compliance. With real-time analytics, AssistLink enables managers to monitor support performance, response times, and customer satisfaction. By providing a reliable remote support solution, AssistLink enhances customer service, reduces downtime, and improves IT productivity.

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AssistLink Screenshot & Video

Contact Details

  • Vendor Name Vyzeo
  • Founded
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Human Resources, Information Technology & Services

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AssistLink Features

  • Arrow Icon Session Recording
  • Arrow Icon Remote Access/Control
  • Arrow Icon Remote Monitoring & Management
  • Arrow Icon Unattended Access
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Collaboration Tools
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Real-Time Notifications
  • Arrow Icon File Sharing
  • Arrow Icon Screen Sharing
  • Arrow Icon Session Transfer
  • Arrow Icon Diagnostic Tools
  • Arrow Icon Chat/Messaging
  • Arrow Icon Real-Time Chat
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Troubleshooting

AssistLink Pricing

Pricing Type

  • Pricing Type Usage Based

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$65 Per Month

AssistLink FAQs

AssistLink is a remote support software designed to enable IT professionals to troubleshoot and resolve technical issues from any location. The platform includes tools for screen sharing, remote control, and live chat, allowing support agents to assist clients and employees effectively. AssistLink supports multi-device compatibility, making it ideal for remote support on desktops, tablets, and mobile devices. The software’s session recording and audit features provide a history of support interactions, helping teams improve service quality and maintain compliance. With real-time analytics, AssistLink enables managers to monitor support performance, response times, and customer satisfaction. By providing a reliable remote support solution, AssistLink enhances customer service, reduces downtime, and improves IT productivity.

  • Yes, AssistLink offers a free version.

  • Yes, AssistLink offers a free trial.

  • No, Credit Card details are not required for the AssistLink trial.

  • AssistLink offers the following pricing plans & packages:

    Basic

    $65 Per Month

  • AssistLink supports the following payment frequencies:

    • Monthly Subscription

  • No, AssistLink does not offer an API.

  • AssistLink offers support with the following options:
    • 24x7 Support , Email , Phone

  • AssistLink supports the following languages:
    • English

  • Following are the typical users of the AssistLink:
    • Self-Employed , Small-Business , Midsize-Business

  • AssistLink supports the following deployment:
    • Cloud Hosted

  • AssistLink supports the following devices and operating systems:
    • Web-Based , iPhone , Android