Any Request Overview

Any Request is a versatile customer service software designed to help businesses manage and resolve customer inquiries efficiently. The platform offers a range of features including ticketing, live chat, knowledge base management, and multi-channel support. With Any Request, customer service teams can track and prioritize requests, ensuring timely and effective responses across email, social media, and other communication channels. The software’s intuitive interface and automation capabilities streamline workflows, reducing response times and improving customer satisfaction. Detailed analytics and reporting tools provide insights into customer service performance, enabling continuous improvement and informed decision-making. Any Request also integrates with popular CRM and business tools, facilitating a unified approach to customer support and enhancing the overall customer experience.

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Contact Details

  • Vendor Name CyberNiche Software
  • Founded
  • Location United States

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Advertising & Marketing, Market Research

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Any Request Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management

Any Request Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Any Request FAQs

Any Request is a versatile customer service software designed to help businesses manage and resolve customer inquiries efficiently. The platform offers a range of features including ticketing, live chat, knowledge base management, and multi-channel support. With Any Request, customer service teams can track and prioritize requests, ensuring timely and effective responses across email, social media, and other communication channels. The software’s intuitive interface and automation capabilities streamline workflows, reducing response times and improving customer satisfaction. Detailed analytics and reporting tools provide insights into customer service performance, enabling continuous improvement and informed decision-making. Any Request also integrates with popular CRM and business tools, facilitating a unified approach to customer support and enhancing the overall customer experience.

  • No, Any Request does not offer a free version.

  • Yes, Any Request offers a free trial.

  • No, Credit Card details are not required for the Any Request trial.

  • No, Any Request does not offer an API.

  • Any Request supports the following languages:
    • English

  • Following are the typical users of the Any Request:
    • Self-Employed , Small-Business , Midsize-Business