Amelia Overview

Amelia is an advanced Conversational AI Platform Software designed to enhance customer interactions through intelligent, automated communication. It offers a comprehensive platform for building and deploying chatbots and virtual assistants that can engage users in natural conversations across various channels. Amelia utilizes advanced natural language processing (NLP) and machine learning algorithms to understand and respond to customer inquiries accurately, improving the overall user experience. The software’s intuitive interface allows businesses to create customized conversational flows, manage dialogues, and integrate seamlessly with existing systems. Additionally, Amelia includes features for sentiment analysis and reporting, enabling organizations to gain insights into customer interactions and satisfaction levels. With strong integration capabilities with CRM, e-commerce, and messaging platforms, Amelia ensures a unified approach to customer engagement. Whether you’re in retail, finance, or any other industry, Amelia empowers you to leverage the power of conversational AI to enhance customer experiences, drive engagement, and improve operational efficiency through effective and reliable AI solutions.

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Amelia Screenshot & Video

Contact Details

  • Vendor Name IPsoft
  • Founded
  • Location United States

Support

  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Norwegian, Spanish, Swedish


Industries

Hospital & Health Care, Information Technology & Services

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Amelia Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Natural Language Processing
  • Arrow Icon Automated Responses
  • Arrow Icon Virtual Assistant
  • Arrow Icon Chatbot
  • Arrow Icon AI/Machine Learning
  • Arrow Icon Query Suggestions
  • Arrow Icon Customer Support
  • Arrow Icon Language Detection
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon Code-free Development
  • Arrow Icon Automated Routing
  • Arrow Icon Augmented Analytics
  • Arrow Icon Transfers/Routing
  • Arrow Icon Lead Qualification
  • Arrow Icon Customizable Branding
  • Arrow Icon Lead Capture
  • Arrow Icon For Sales/Marketing
  • Arrow Icon Contextual Guidance
  • Arrow Icon Live Chat
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon For Developers
  • Arrow Icon Multi-Language
  • Arrow Icon Code-free Development
  • Arrow Icon Speech Synthesis
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Speech Recognition
  • Arrow Icon Intent Recognition
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chatbot
  • Arrow Icon Call Center Management
  • Arrow Icon Call Routing
  • Arrow Icon Voice Mail
  • Arrow Icon Text to Speech
  • Arrow Icon Call Recording
  • Arrow Icon Call Logging
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Callback Scheduling
  • Arrow Icon Phone Key Input
  • Arrow Icon Reporting & Statistics
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Caller ID
  • Arrow Icon Campaign Management
  • Arrow Icon Call Disposition
  • Arrow Icon Call Monitoring
  • Arrow Icon Auto-Dialer
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Multiple Scripts
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Voice Customization
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Pre-recorded Messages
  • Arrow Icon Process Builder
  • Arrow Icon Integration into Third Party Applications
  • Arrow Icon Code-free Development
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Attended Automation
  • Arrow Icon Unattended Automation
  • Arrow Icon Optical Character Recognition
  • Arrow Icon Image Recognition
  • Arrow Icon Data Security
  • Arrow Icon Natural Language Processing
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Predictive Analytics
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Call Recording
  • Arrow Icon Automatic Transcription
  • Arrow Icon Customer Experience Management
  • Arrow Icon Call Center Management
  • Arrow Icon Self-Service Search
  • Arrow Icon Text Editing
  • Arrow Icon Voice Recognition
  • Arrow Icon Call Recording
  • Arrow Icon Multi-Language
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Concatenated Speech
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Automatic Transcription
  • Arrow Icon Audio Capture
  • Arrow Icon Call Center Management
  • Arrow Icon Call Scripting
  • Arrow Icon Speech-to-Text Analysis
  • Arrow Icon Search/Filter
  • Arrow Icon Customizable Macros
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Automatic Call Distribution

Amelia Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • NA

Amelia FAQs

Amelia is an advanced Conversational AI Platform Software designed to enhance customer interactions through intelligent, automated communication. It offers a comprehensive platform for building and deploying chatbots and virtual assistants that can engage users in natural conversations across various channels. Amelia utilizes advanced natural language processing (NLP) and machine learning algorithms to understand and respond to customer inquiries accurately, improving the overall user experience. The software’s intuitive interface allows businesses to create customized conversational flows, manage dialogues, and integrate seamlessly with existing systems. Additionally, Amelia includes features for sentiment analysis and reporting, enabling organizations to gain insights into customer interactions and satisfaction levels. With strong integration capabilities with CRM, e-commerce, and messaging platforms, Amelia ensures a unified approach to customer engagement. Whether you’re in retail, finance, or any other industry, Amelia empowers you to leverage the power of conversational AI to enhance customer experiences, drive engagement, and improve operational efficiency through effective and reliable AI solutions.

  • No, Amelia does not offer a free version.

  • Yes, Amelia offers a free trial.

  • No, Credit Card details are not required for the Amelia trial.

  • No, Amelia does not offer an API.

  • Amelia offers support with the following options:
    • Email , Phone , Knowledge Base , FAQs/Forum

  • Amelia offers training with the following options:
    • In-person , Webinar , Documentation , Videos

  • Amelia supports the following languages:
    • Danish , German , English , Finnish , French , Italian , Japanese , Dutch , Norwegian , Spanish , Swedish

  • Following are the typical users of the Amelia:
    • Self-Employed , Small-Business , Midsize-Business

  • Amelia supports the following deployment:
    • Cloud Hosted

  • Amelia supports the following devices and operating systems:
    • Web-Based

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