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Agent.ai Overview

Agent.ai is an innovative artificial intelligence software that enhances customer service experiences by automating interactions and providing intelligent support solutions. This platform utilizes advanced AI technologies, including natural language processing and machine learning, to understand and respond to customer inquiries effectively. By deploying chatbots and virtual agents, Agent.ai can handle routine questions, freeing up human agents to tackle more complex issues. The software seamlessly integrates with existing CRM systems, ensuring a cohesive approach to customer engagement. With its analytical tools, Agent.ai also provides insights into customer behavior and preferences, enabling businesses to refine their service strategies. This solution is ideal for organizations seeking to improve customer satisfaction and reduce response times.

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Contact Details

  • Vendor Name Agent.ai
  • Founded 2015
  • Location United States

Support

  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Windows Windows
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Computer Software, Information Technology & Services

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Agent.ai Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management
  • Arrow Icon Virtual Personal Assistant (VPA)
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Trend Analysis
  • Arrow Icon API
  • Arrow Icon Data Import/Export
  • Arrow Icon Predictive Analytics
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Multi-Language
  • Arrow Icon For Sales Teams/Organizations
  • Arrow Icon Collaboration Tools
  • Arrow Icon Activity Dashboard
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Process/Workflow Automation
  • Arrow Icon Chatbot
  • Arrow Icon For eCommerce
  • Arrow Icon Speech Recognition
  • Arrow Icon Performance Metrics
  • Arrow Icon Queue Management
  • Arrow Icon Email Management
  • Arrow Icon Service Level Agreement (SLA) Management
  • Arrow Icon CRM
  • Arrow Icon Live Chat
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Customer Database
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Inventory Management
  • Arrow Icon Chatbot

Agent.ai Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

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Agent.ai FAQs

Agent.ai is an innovative artificial intelligence software that enhances customer service experiences by automating interactions and providing intelligent support solutions. This platform utilizes advanced AI technologies, including natural language processing and machine learning, to understand and respond to customer inquiries effectively. By deploying chatbots and virtual agents, Agent.ai can handle routine questions, freeing up human agents to tackle more complex issues. The software seamlessly integrates with existing CRM systems, ensuring a cohesive approach to customer engagement. With its analytical tools, Agent.ai also provides insights into customer behavior and preferences, enabling businesses to refine their service strategies. This solution is ideal for organizations seeking to improve customer satisfaction and reduce response times.

  • Yes, Agent.ai offers a free version.

  • Yes, Agent.ai offers a free trial.

  • No, Credit Card details are not required for the Agent.ai trial.

  • Agent.ai supports the following payment frequencies:

    • Monthly Subscription

  • No, Agent.ai does not offer an API.

  • Agent.ai offers support with the following options:
    • Email , Phone , Knowledge Base , FAQs/Forum

  • Agent.ai offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Agent.ai supports the following languages:
    • English

  • Following are the typical users of the Agent.ai:
    • Self-Employed , Small-Business , Midsize-Business

  • Agent.ai supports the following deployment:
    • Cloud Hosted , On-Premise

  • Agent.ai supports the following devices and operating systems:
    • Web-Based , Windows , Linux