Best Free Knowledge Base Software

Knowledge-based software is crucial for organizations to create, manage, and share information effectively. It helps centralize company knowledge, making it easily accessible to employees and customers. This improves productivity and enhances customer support by providing quick access to FAQs, guides, and resources. Free Knowledge Base Software offers a cost-effective solution for businesses building a comprehensive knowledge repository without additional costs. These tools include features like searchable databases, content categorization, and user-friendly interfaces, making organizing and retrieving information easier. The best knowledge base software ensures that teams can collaborate efficiently and customers can find answers quickly. By utilizing knowledge-based tools, companies can reduce support requests, improve employee training, and enhance user experience. Explore our category of Free Knowledge Base Software to find the best solutions for managing your organization’s knowledge and improving information flow today. 

Note: Most of the products listed in this free knowledge base software category offer free trial versions, though they have restrictions like time limits, fixed number of users, or limited features. For more options and features, compare and evaluate all-time knowledge base software to find your best fit.
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Last Updated: September 03, 2025

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215 Software

Popular Picks in Knowledge Base Software

Connecteam

Connecteam

$29 Per month

Survicate

Survicate

$99 Per month

Confluence

Confluence

$5.16 Per month

Zoho Desk

Zoho Desk

$800 Per month

List of Top Free Knowledge Base Software

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Vitalblocks CRM is a comprehensive Customer Relationship Management Software designed to help businesses manage and enhance their interactions with customers and prospects effectively. It offers a robust platform for tracking customer information, managing sales pipelines, and automating marketing campaigns, ensuring a seamless and personalized customer experience. Key features include contact man... Read more about Vitalblocks CRM

Free Trial

Available

Pricing Type

Contact Vendor

Location

India

Breeders App is an essential software tool designed specifically for horse breeders and owners, offering a comprehensive solution for managing breeding operations. This user-friendly app provides features that streamline tracking and recording breeding cycles, genetic data, and medical history, ensuring that breeders have all vital information at their fingertips. Users can easily manage stallion ... Read more about Breeders App

Free Trial

Available

Pricing Type

$19 Per feautre

Location

United States

La transmission du savoir au service des performances de votre entreprise

Captez et structurer vos connaissances, savoir-faire, processus et autres bonnes pratiques de manière totalement naturelle avec Shiroo. En effet, vous n'avez qu'à parler à Shiroo et lui expliquer ce que vous faîtes comme vous le feriez avec un collègue. Shiroo et son IA analysent ce que vous dîtes et formalise la connaissance sous forme d'une fiche. Read more about Shiroo

Free Trial

30 Days

Pricing Type

Contact Vendor

Location

France

ServoDesk is a user-friendly help desk software designed to help businesses efficiently manage customer support and service requests. The platform enables businesses to track and resolve customer issues quickly, improving customer satisfaction and loyalty. ServoDesk includes ticket management features, allowing businesses to categorize, prioritize, and assign support requests to team members. The ... Read more about ServoDesk

Free Trial

Available

Pricing Type

Contact Vendor

Location

United Kingdom

Perdix is a comprehensive knowledge management software designed to help businesses capture, organize, and share critical information across their organization. The platform centralizes knowledge assets such as documents, training materials, and best practices, allowing employees to quickly find and access relevant information. Perdix integrates AI-powered search features, ensuring that users can ... Read more about Perdix

Free Trial

Available

Pricing Type

$10 Per user

Location

United States

OVIO Virtual Assistant is an advanced knowledge management software designed to enhance information accessibility and collaboration within organizations. By leveraging artificial intelligence and natural language processing, OVIO serves as an intelligent virtual assistant that can swiftly retrieve, organize, and present relevant information based on user queries. The software enables seamless inte... Read more about OVIO Virtual Assistant

Free Trial

Available

Pricing Type

$11.95 Per user

Location

Germany

Knowledge Drive is an advanced knowledge management software designed to help organizations capture, organize, and share their collective expertise effectively. It provides a centralized repository where employees can store and access critical information, documents, and best practices, enhancing collaboration and reducing knowledge silos. With its intuitive search functionality, Knowledge Drive e... Read more about Knowledge Drive

Free Trial

Available

Pricing Type

$2 Per user

Location

United Kingdom

Tandora is a knowledge management software that helps businesses capture, organize, and share knowledge across teams to enhance collaboration and decision-making. The platform provides a centralized repository for documents, articles, manuals, and other resources, making it easy for employees to find the information they need, when they need it. Tandora’s intuitive search functionality allows us... Read more about Tandora

Free Trial

Available

Pricing Type

$30 Per month

Location

India

Tesseron is an IT service management software that helps IT teams deliver efficient support and manage IT assets effectively. The platform provides features for ticketing, incident management, asset tracking, and knowledge base creation, enabling IT departments to respond to user requests quickly and maintain IT infrastructure. Tesseron’s user-friendly dashboard allows IT administrators to prior... Read more about Tesseron

Free Trial

Available

Pricing Type

$24.9 Per user

Location

Germany

indoc.pro is an intuitive knowledge base software that helps organizations centralize, manage, and share information across teams and departments. By organizing FAQs, how-to guides, troubleshooting articles, and best practice documents, indoc.pro enables businesses to provide consistent and easily accessible information to employees, customers, and partners. The software’s powerful search functi... Read more about indoc.pro

Free Trial

Available

Pricing Type

$49 Per month

Location

Switzerland

Humanagement is a comprehensive human resource (HR) software designed to streamline and enhance all aspects of HR management within organizations. The platform offers a wide range of tools for managing employee information, recruitment, onboarding, performance evaluations, and benefits administration, ensuring that HR tasks are handled efficiently and accurately. With features such as automated wo... Read more about Humanagement

Free Trial

Available

Pricing Type

$5 Per user

Location

United States

Tech Debate is a knowledge management software that helps businesses efficiently manage, share, and collaborate on critical knowledge and information. It provides a centralized platform where teams can store documents, guidelines, and best practices, ensuring that valuable information is easily accessible across the organization. Tech Debate features tools for knowledge sharing, such as discussion... Read more about Tech Debate

Free Trial

NA

Pricing Type

$10 Per user

Location

Germany

PaceKB is an all-in-one knowledge base software that helps businesses create, manage, and share information in a centralized platform. Ideal for customer support teams, PaceKB allows organizations to build comprehensive knowledge bases with articles, FAQs, and how-to guides, enabling customers and employees to find answers to common questions quickly. The software’s intuitive editor makes it eas... Read more about PaceKB

Free Trial

Available

Pricing Type

$7.5 Per user

Location

United Kingdom

Hogado is a comprehensive task management software designed to streamline workflows and improve team collaboration. The software provides users with a powerful platform for organizing tasks, setting deadlines, and assigning responsibilities. Hogado’s intuitive interface makes it easy for teams to create, track, and prioritize tasks, ensuring that projects stay on schedule. Users can create task ... Read more about Hogado

Free Trial

Available

Pricing Type

$9 Per user

Location

Germany

Logycore is an advanced knowledge base software designed to help businesses centralize and manage their internal and external knowledge assets. The platform enables organizations to create, store, and organize articles, FAQs, guides, and other valuable information in a secure and easily accessible repository. By providing employees and customers with quick access to relevant information, Logycore ... Read more about Logycore

Free Trial

NA

Pricing Type

$0 Per user

Location

Armenia

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Frequently Asked Questions

Free knowledge base software helps organizations create, manage, and share centralized repositories of information. It’s ideal for FAQs, documentation, and internal or external knowledge sharing without any upfront cost.

While both are free, open source knowledge base software allows access to its source code. This means you can customize and modify it to fit your needs, whereas free software may have limited customization options.

Key features include a powerful search function, easy content creation tools, categorization, analytics, user roles, and multi-language support. Integration with customer support tools can also be beneficial.

Open source knowledge base software is generally secure, but its security depends on how it is configured and maintained. Regular updates and adherence to security best practices are essential to protect your data.

Yes, free knowledge base software can be used for both internal employee documentation and external customer support resources. Many tools allow you to manage access permissions based on your audience.

Free plans may include limitations such as a restricted number of articles, users, or storage capacity. Open source knowledge base software, however, is usually feature-rich but requires technical expertise to set up.

Many tools, including free and open source knowledge base software, offer import/export options for migration. Always check the compatibility of file formats before starting the process.

Yes, open source knowledge base software offers extensive customization options, from modifying the interface to adding new features. However, this may require coding knowledge or developer assistance.

A free knowledge base reduces operational costs, improves customer self-service, boosts team productivity, and centralizes information management. It’s an excellent starting point for businesses of all sizes.

If you need simple, out-of-the-box solutions, free knowledge base software may suffice. For advanced customization and control, open source knowledge base software is the better option, especially if you have technical resources.

Many free knowledge base tools integrate with CRMs, customer support platforms, and project management tools. Open source options may also allow custom integrations with third-party apps.

While free and open source tools don’t charge for usage, additional costs may arise for hosting, premium features, maintenance, or technical support, especially for open source solutions.