Best Free Customer Communications Management Software

Airy is a live chat software solution designed to improve customer support and engagement on websites and mobile apps. It provides real-time communication channels between businesses and their customers, including text chat, voice calls, and video conferencing. Airy offers features like chatbots, automated responses, and integration with CRM systems. The software enables support teams to handle mu... Read more about Airy

KSL Suite is a comprehensive customer communications management (CCM) software designed to help businesses create, manage, and optimize their customer interactions across multiple channels seamlessly. It offers a robust platform for designing personalized communications, automating workflows, and tracking customer engagement with ease and precision. KSL Suite features intuitive communication desig... Read more about KSL Suite

CallingPost is an SMS marketing software designed to help businesses engage customers through text messaging. With its easy-to-use platform, CallingPost allows businesses to send personalized SMS campaigns, promotions, and alerts to their target audience. The software supports bulk messaging, allowing companies to reach large groups of customers quickly and efficiently. CallingPost also offers too... Read more about CallingPost

ZyraTalk is an advanced customer communications management (CCM) software that helps businesses optimize and automate their communications with customers. The platform supports various communication channels, including email, SMS, social media, and print, allowing businesses to deliver consistent and personalized messages across all touchpoints. ZyraTalk's powerful automation tools allow businesse... Read more about ZyraTalk

eBanqo is a customer communications management (CCM) software designed to help businesses engage with customers through multiple channels, including live chat, email, and social media. The platform centralizes customer interactions, allowing businesses to manage conversations in one place and respond quickly to inquiries. eBanqo supports automation, enabling businesses to handle routine customer q... Read more about eBanqo

WorkHub Tasks is a comprehensive help desk software designed to streamline customer support and enhance service delivery for businesses of all sizes. Ideal for IT support teams, customer service departments, and managed service providers, WorkHub Tasks offers a robust platform to manage and resolve customer inquiries efficiently. The software features an intuitive ticketing system that allows user... Read more about WorkHub Tasks

Chatlyn is an advanced customer communications management software designed to enhance how businesses interact with their customers. This platform centralizes customer interactions across multiple channels, including email, SMS, live chat, and social media, allowing businesses to provide seamless, personalized service. Chatlyn offers automated workflows to route inquiries to the appropriate depart... Read more about chatlyn

Desk360 is an omnichannel customer service management software that streamlines support processes with its robust features. The platform shines with its ability to consolidate customer inquiries from various channels like email, social media, and apps into a single, unified interface. This integration enhances the customer service teams’ efficiency in handling customer requests. Desk360's real-t... Read more about Desk360

Chekkit is a forward-thinking software tool developed to enhance customer engagement and trust for businesses. It excels in managing online reviews and messaging, centralizing communication across various channels like SMS, email, and social media. Chekkit's standout feature is its ability to automate review collection and responses, ensuring timely and consistent interaction with customers. This ... Read more about Chekkit

ClientPoint is a robust digital signature solution designed to facilitate secure and legally binding document signing processes. This cloud-based software allows businesses to streamline workflows by enabling clients, partners, or employees to sign documents electronically from any location. With a user-friendly interface, ClientPoint ensures that both parties can sign, send, and manage documents ... Read more about ClientPoint

Akia is a comprehensive customer communications management software designed to enhance engagement and streamline interactions between businesses and their customers. This platform offers tools for managing SMS, email, and chat communications, allowing organizations to reach their audience on their preferred channels. With Akia, users can automate communication workflows, ensuring timely responses... Read more about Akia

Saysimple is a versatile live chat software that enables businesses to enhance customer engagement and support through real-time communication. This platform provides an intuitive interface for chat agents to interact with website visitors, answer inquiries, and resolve issues promptly. Users can customize chat widgets to match their brand identity and create automated greetings to enhance visitor... Read more about Saysimple

Scal-e is an innovative SMS marketing software designed to help businesses engage with customers through text message campaigns. The platform allows users to create and send personalized SMS marketing messages, track delivery, and analyze campaign performance in real time. Scal-e includes features like automated SMS sequences, contact segmentation, and message scheduling, making it easy to launch ... Read more about Scal-e

TradeCloud is an innovative customer communications management (CCM) software solution designed to help businesses optimize their customer engagement strategies across multiple channels. The platform provides tools for managing and automating personalized communications, including email, SMS, direct mail, and social media. With TradeCloud, businesses can create, schedule, and deliver tailored mess... Read more about TradeCloud

OCA is a customer communications management software that enables businesses to streamline their interactions with customers across multiple channels. The platform provides tools for managing email, SMS, and social media communications, helping businesses deliver consistent and personalized messages. With OCA, users can create automated workflows, enabling timely responses to customer inquiries an... Read more about OCA

Preferred Patron Loyalty is a robust customer loyalty solution tailored for businesses seeking to strengthen customer relationships through rewards and engagement. The platform offers a wide range of features, including custom loyalty programs, points-based rewards, gift cards, and referral incentives. Preferred Patron Loyalty allows businesses to track customer activity, analyze spending patterns... Read more about Preferred Patron Loyalty

Qwil Messenger is a dynamic internal communications platform designed to enhance collaboration and engagement within organizations. It offers a comprehensive suite of features, including instant messaging, file sharing, and video conferencing, allowing team members to connect seamlessly regardless of their location. The platform facilitates the creation of dedicated channels for various projects o... Read more about Qwil Messenger

20 Bananas is an order management software designed to simplify the processing and fulfillment of orders for e-commerce businesses. The platform allows businesses to manage orders from multiple sales channels, including their website, marketplaces, and mobile apps, in one centralized location. With features like order tracking, inventory synchronization, and shipping management, 20 Bananas helps b... Read more about 20 Bananas

WelcomeSpaces is a collaborative software platform designed to enhance teamwork and communication among distributed teams. This intuitive platform offers a variety of tools for project management, document sharing, and real-time communication, making it easier for teams to work together, regardless of location. With features like shared workspaces, task assignment, and integration with popular pro... Read more about WelcomeSpaces

Let's Connect is a customer communications management software designed to help organizations streamline their customer interactions and enhance engagement. This platform provides users with tools to create, manage, and deliver personalized communications across multiple channels, including email, SMS, and print. With Let's Connect, businesses can easily automate communication workflows, ensuring ... Read more about Let's Connect

IntelliEvent Lightning is a cutting-edge rental software designed to simplify event planning and management for rental businesses. This powerful platform enables users to efficiently manage inventory, reservations, and customer relationships, all from a centralized dashboard. With an intuitive interface, IntelliEvent Lightning allows users to create and manage events seamlessly, ensuring all aspec... Read more about IntelliEvent Lightning

Membit is a dynamic Conversational AI Platform Software designed to enhance customer engagement and streamline interactions through intelligent chatbots and virtual assistants. It provides a comprehensive platform for building and deploying conversational interfaces that can handle a wide range of customer inquiries and support requests across various channels. Membit utilizes advanced natural lan... Read more about Membit

GuestTouch is a reputation management software designed to help businesses monitor, manage, and enhance their online reputation. Ideal for hospitality and service-oriented industries, GuestTouch helps organizations track customer reviews, social media mentions, and online ratings across various platforms. The software allows businesses to respond to customer feedback in real-time, ensuring that th... Read more about GuestTouch

Monty is a comprehensive customer relationship management (CRM) software designed to help businesses manage customer interactions and enhance engagement effectively. This platform provides a suite of tools for tracking leads, managing sales pipelines, and analyzing customer data, enabling organizations to build stronger relationships with their clients. With Monty, users can centralize customer in... Read more about Monty

Echofin is an all-in-one collaboration software that enables teams to communicate, share information, and collaborate on projects seamlessly. The platform integrates chat, video conferencing, file sharing, and task management into a single interface, allowing users to stay connected and productive no matter where they are. With Echofin, businesses can set up channels for specific teams, projects, ... Read more about Echofin