Best Free Customer Communications Management Software

Free Customer Communications Management (CCM) Software is an excellent solution for businesses aiming to streamline and enhance their communication with customers without adding to their expenses. This software helps manage interactions across multiple channels, ensuring that messages are consistent, personalized, and timely. From emails to chat and document delivery, CCM tools simplify communication workflows for businesses of all sizes. Using a reliable CCM platform, companies can automate routine interactions, track customer engagement, and create personalized communication strategies. These tools ensure better customer experiences while saving time and resources. Free solutions provide essential features for businesses, making them ideal for startups or organizations looking to improve their communication processes cost-effectively. Discover our curated list of the best customer communication management software to find tools tailored to your needs. Explore the Free Customer Communications Management Software category to access top solutions that elevate your customer interactions and build lasting relationships.

Note: Most of the products listed in this free customer communications management software category offer free trial versions, though they have restrictions like time limits, fixed number of users, or limited features. For more options and features, compare and evaluate all-time customer communications management software to find the best fit for you.

Last Updated: June 25, 2025

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List of Top Free Customer Communications Management Software

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Cloodot is a robust customer communications management (CCM) platform designed to streamline the way businesses interact with their customers. With Cloodot, companies can automate, personalize, and distribute messages across multiple communication channels, including email, SMS, social media, and direct mail. The software enables businesses to manage their customer interactions in a consistent, ef... Read more about Cloodot

Free Trial

Available

Pricing Type

$39 Per month

Location

India

Broadcaster BOT is a unified communications software that helps businesses streamline messaging, video conferencing, and collaboration across teams and departments. The platform includes tools for managing voice calls, video meetings, and instant messaging, allowing employees to stay connected from any location. Broadcaster BOT supports integration with CRM and productivity tools, ensuring a seaml... Read more about Broadcaster BOT

Free Trial

NA

Pricing Type

$1999 Per month

Location

Mexico

Broadcaster Mobile is a comprehensive customer communications management (CCM) software that helps businesses streamline and enhance their communication strategies. Designed to support a variety of communication channels such as SMS, email, and push notifications, Broadcaster Mobile enables companies to reach customers in real time with personalized, targeted messages. The platform offers powerful... Read more about Broadcaster Mobile

Free Trial

Available

Pricing Type

$800 Per one-time

Location

Mexico

URVA Connect is a customer communications management software that allows businesses to streamline and personalize interactions across multiple channels. The platform offers tools for managing customer inquiries, sending automated responses, and tracking communication history, providing a seamless customer experience. URVA Connect’s integration with CRM systems ensures that customer information ... Read more about URVA Connect

Free Trial

Available

Pricing Type

$11 Per user

Location

India

LeanMail is a comprehensive email management software that helps businesses and individuals improve their email productivity and organization. The platform offers a suite of tools to streamline email workflows, from sorting and filtering to archiving and responding. LeanMail’s smart categorization system automatically sorts incoming emails based on predefined rules, ensuring that important messa... Read more about LeanMail

Free Trial

Available

Pricing Type

$7.5 Per feautre

Location

Denmark

eatNgage is an interactive webinar software designed to enhance online meetings by integrating food delivery with virtual events. The platform allows organizers to coordinate meal delivery to attendees, creating a unique experience for virtual meetings, webinars, and networking events. In addition to video conferencing tools, eatNgage offers features for attendee engagement, such as polls, Q&A, an... Read more about eatNgage

Free Trial

Available

Pricing Type

$19.95 Per user

Location

United States

Hubblefy is a dynamic customer communications management (CCM) software designed to help businesses create, manage, and optimize customer communications across multiple channels. By integrating with various CRM and marketing platforms, Hubblefy enables companies to deliver personalized, consistent, and timely communications that enhance customer engagement. The software supports a range of communi... Read more about Hubblefy

Free Trial

Available

Pricing Type

Contact Vendor

Location

Brazil

ChangeCrab is a customer communications management (CCM) software that enables businesses to streamline and automate customer interactions across multiple channels. This platform allows organizations to create, manage, and distribute personalized communications such as invoices, statements, marketing messages, and service notifications. ChangeCrab provides tools to design and customize documents, ... Read more about ChangeCrab

Free Trial

NA

Pricing Type

Contact Vendor

Location

United Kingdom

PrintBOS is a robust document management software designed to help businesses organize, store, and retrieve documents digitally. The platform offers powerful tools for scanning, archiving, and indexing both paper and electronic documents, making it easier to manage vast amounts of information. PrintBOS supports a wide range of document types, including PDFs, Word files, spreadsheets, and images, a... Read more about PrintBOS

Free Trial

Available

Pricing Type

Contact Vendor

Location

Israel

Bizooy is a powerful review management software designed to help businesses enhance their online reputation and build trust with customers. With Bizooy, businesses can monitor, manage, and respond to customer reviews across multiple platforms, including Google, Yelp, Facebook, and industry-specific review sites. The software aggregates all reviews into a single dashboard, making it easy to track f... Read more about Bizooy

Free Trial

Available

Pricing Type

$79 Per user

Location

United States

INEXSO ERM is a robust help desk software solution that helps organizations manage and resolve customer inquiries efficiently. Designed to handle a high volume of support tickets, the software enables customer service teams to track, prioritize, and respond to issues in real time. INEXSO ERM offers features like automated ticket routing, knowledge base management, and multi-channel support, making... Read more about INEXSO ERM

Free Trial

Available

Pricing Type

$266 Per month

Location

Germany

iVentas is a customer communications management (CCM) software that helps businesses efficiently manage and automate customer interactions across various channels. Whether it’s email, print, SMS, or web-based communication, iVentas allows organizations to deliver personalized, timely messages that engage customers and improve satisfaction. The software provides tools for creating, managing, and ... Read more about iVentas

Free Trial

Available

Pricing Type

Contact Vendor

Location

Mexico

Qpien is an advanced customer communications management (CCM) software designed to enhance how businesses communicate with their customers. The platform offers a suite of tools to manage and personalize communications across multiple channels, including email, SMS, print, and mobile apps. Qpien allows companies to create customized messaging, ensuring that every communication aligns with the brand... Read more about Qpien

Free Trial

Available

Pricing Type

$19 Per user

Location

Turkey

SprintHub is a customer communications management software that empowers businesses to engage with customers more effectively through streamlined communication channels. Designed to centralize messaging across multiple platforms, SprintHub allows businesses to connect with customers via email, SMS, chat, and social media from a single dashboard. The software’s segmentation tools enable targeted ... Read more about SprintHub

Free Trial

Available

Pricing Type

$239 Per month

Location

Brazil

Lokulus is a customer service software designed to help businesses deliver exceptional customer support through a variety of communication channels. Whether via phone, email, live chat, or social media, Lokulus centralizes all customer interactions into one platform, making it easier for support teams to track and manage inquiries. The software features a robust ticketing system, enabling business... Read more about Lokulus

Free Trial

Available

Pricing Type

$65 Per user

Location

United Kingdom

OptCulture is a powerful customer loyalty software designed to help businesses build and maintain strong relationships with their customers. With its user-friendly platform, OptCulture allows organizations to create personalized loyalty programs tailored to their audience, enhancing customer engagement and retention. The software offers features such as points tracking, rewards management, and pro... Read more about OptCulture

Free Trial

Available

Pricing Type

$160 Per user

Location

India

Web1on1 is an advanced live chat software designed to enhance customer communication and support for businesses of all sizes. This platform provides a comprehensive suite of tools for real-time customer engagement, allowing organizations to interact with website visitors and address inquiries promptly. Web1on1 features an intuitive interface that simplifies chat management, enabling users to monit... Read more about Web1on1

Free Trial

Available

Pricing Type

$99 Per month

Location

Netherlands

Table Duck is a customer communications management software that helps businesses engage with customers through multiple channels, including live chat, social media, and email. Designed to centralize customer interactions, Table Duck provides a unified inbox where support agents can respond to inquiries, track conversation histories, and resolve issues quickly. The platform’s automation capabili... Read more about Table Duck

Free Trial

Available

Pricing Type

$19 Per month

Location

Netherlands

Jobin.cloud is an innovative recruiting software designed to help organizations streamline their hiring processes and attract top talent more efficiently. This cloud-based platform enables HR teams to manage job postings, applications, and candidate screening in one centralized system. Jobin.cloud’s intuitive interface allows hiring managers to easily collaborate with team members, review resume... Read more about Jobin.cloud

Free Trial

Available

Pricing Type

$8.99 Per user

Location

Ireland

Signalmash is an advanced customer communications management (CCM) software that enables businesses to optimize their customer engagement across multiple channels. Designed for enterprises that need to deliver personalized, omnichannel communications, Signalmash allows organizations to create, manage, and distribute content to customers in a seamless and effective manner. The platform integrates e... Read more about Signalmash

Free Trial

NA

Pricing Type

$0 Per month

Location

United States

Flowize is a cutting-edge Business Process Management (BPM) Software designed to help organizations streamline and automate their business processes. It offers a comprehensive platform for modeling, executing, monitoring, and optimizing workflows, ensuring operational efficiency and agility. Flowize features an intuitive drag-and-drop interface for process modeling, allowing users to design comple... Read more about Flowize

Free Trial

Available

Pricing Type

$100 Per month

Location

Netherlands

Sagicc is a comprehensive customer communications management platform that helps businesses streamline and optimize their communication strategies across multiple channels, including email, SMS, social media, and direct mail. The software enables companies to send personalized, automated messages to customers based on predefined rules and customer behavior. With its user-friendly interface, Sagicc... Read more about Sagicc

Free Trial

Available

Pricing Type

$45 Per user

Location

Colombia

Plannit is a versatile Customer Communications Management (CCM) software that helps businesses optimize customer engagement through a unified, multichannel communication platform. Designed to handle both transactional and promotional communications, Plannit allows businesses to create personalized content and deliver it via email, SMS, social media, and more. This software simplifies the creation ... Read more about Plannit

Free Trial

Available

Pricing Type

$0 Per month

Location

Canada

VIMOS is a powerful customer communications management (CCM) software that helps businesses streamline and optimize their communication processes. The platform enables organizations to create, distribute, and manage personalized communications across multiple channels, including email, SMS, direct mail, and digital platforms. VIMOS provides an intuitive interface for designing and automating commu... Read more about VIMOS

Free Trial

Available

Pricing Type

$65 Per month

Location

NA

Wapp Blaster is a powerful SMS Marketing Software that enables businesses to engage with customers effectively through targeted text messaging campaigns. This platform allows users to create, schedule, and manage SMS campaigns effortlessly, reaching customers in real-time. With features like contact segmentation, automated responses, and performance tracking, Wapp Blaster provides valuable insight... Read more about Wapp Blaster

Free Trial

Available

Pricing Type

$20 Per year

Location

India

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