Best Free Customer Communications Management Software

Free Customer Communications Management (CCM) Software is an excellent solution for businesses aiming to streamline and enhance their communication with customers without adding to their expenses. This software helps manage interactions across multiple channels, ensuring that messages are consistent, personalized, and timely. From emails to chat and document delivery, CCM tools simplify communication workflows for businesses of all sizes. Using a reliable CCM platform, companies can automate routine interactions, track customer engagement, and create personalized communication strategies. These tools ensure better customer experiences while saving time and resources. Free solutions provide essential features for businesses, making them ideal for startups or organizations looking to improve their communication processes cost-effectively. Discover our curated list of the best customer communication management software to find tools tailored to your needs. Explore the Free Customer Communications Management Software category to access top solutions that elevate your customer interactions and build lasting relationships.

Note: Most of the products listed in this free customer communications management software category offer free trial versions, though they have restrictions like time limits, fixed number of users, or limited features. For more options and features, compare and evaluate all-time customer communications management software to find the best fit for you.

Last Updated: June 25, 2025

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List of Top Free Customer Communications Management Software

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Enterprise

HOM is a comprehensive maintenance management software designed to streamline facility management and maintenance operations for businesses and organizations. This platform provides users with powerful tools for tracking maintenance requests, managing work orders, and scheduling preventive maintenance activities. With HOM, facility managers can easily create and assign tasks, monitor progress, and... Read more about HOM

Free Trial

Available

Pricing Type

$3.9 Per month

Location

Turkey

Tchat N Sign is a customer communications management software designed to enhance the way businesses interact with customers across various channels. The platform provides businesses with the tools to manage and streamline customer interactions, including chat, email, social media, and SMS, all from a centralized dashboard. Tchat N Sign’s AI-powered chatbots and automation features help business... Read more about Tchat N Sign

Free Trial

Available

Pricing Type

$44.99 Per feautre

Location

Canada

SipSim is a feature-rich cloud-based PBX software that enables businesses to manage their telecommunications needs more efficiently and cost-effectively. As a cloud-based solution, SipSim eliminates the need for traditional on-premise phone systems, offering businesses the flexibility to manage calls from anywhere with an internet connection. The platform provides advanced features such as auto-at... Read more about SipSim

Free Trial

Available

Pricing Type

$39 Per user

Location

France

Apdated

Apdated's AI-driven application automates the way businesses keep their customers in the loop.

Apdated is an advanced Customer Communications Management Software designed to streamline and automate the communication process between businesses/government agencies and their customers. By utilizing Generative AI, Apdated ensures that customers receive timely, accurate updates about their services. The platform’s customizable notifications and comprehensive tracking provide clear visibility ... Read more about Apdated

Free Trial

7 Days

Pricing Type

$0 Per month

Location

United States

Chatiico is a customer communications management (CCM) software that helps businesses enhance their customer interactions across multiple communication channels. With Chatiico, businesses can design, deliver, and manage personalized customer messages through email, SMS, mobile apps, and web chat. The software offers an intuitive drag-and-drop interface for building dynamic customer communications ... Read more about Chatiico

Free Trial

Available

Pricing Type

$29 Per month

Location

Colombia

Myopolis is a powerful and versatile survey software that enables businesses and organizations to design, distribute, and analyze surveys with ease. This platform offers a wide variety of survey templates and question types, such as multiple choice, open-ended, Likert scales, and more, allowing users to tailor their surveys to meet specific research needs. Myopolis supports both online and offline... Read more about Myopolis

Free Trial

Available

Pricing Type

$28 Per month

Location

United States

Gallabox is an innovative customer relationship management (CRM) software designed to help businesses manage and nurture customer relationships more effectively. It offers a comprehensive set of tools for tracking customer interactions, managing leads, and automating sales and marketing processes. Gallabox’s intuitive dashboard allows businesses to view customer data in a centralized location, h... Read more about Gallabox

Free Trial

Available

Pricing Type

Contact Vendor

Location

India

GoVoize is a powerful customer communications management software that helps businesses streamline and personalize communication with their customers. This platform supports a variety of communication channels, including SMS, email, voice, and web chat, allowing businesses to engage with customers across different touchpoints. GoVoize offers features like automated messaging, customer segmentation... Read more about GoVoize

Free Trial

Available

Pricing Type

$12 Per user

Location

United States

Edaya is a hospitality property management software designed to streamline operations for hotels, resorts, and other lodging facilities. It provides tools for managing reservations, guest check-ins, housekeeping, and billing, ensuring a seamless experience for both guests and staff. Edaya integrates with online booking platforms, enabling real-time room availability updates and simplifying reserva... Read more about Edaya

Free Trial

Available

Pricing Type

Contact Vendor

Location

India

EngagePackage is a comprehensive customer engagement software designed to help businesses build stronger relationships with their customers. With its multi-channel communication capabilities, EngagePackage allows businesses to reach customers through email, SMS, social media, and live chat, all from one unified platform. The software’s automation features enable businesses to set up personalized... Read more about EngagePackage

Free Trial

Available

Pricing Type

$149 Per month

Location

United Arab Emirates

Hopper is an innovative customer communications management (CCM) software designed to help businesses improve customer engagement and streamline communication processes. With Hopper, businesses can manage and automate their communications across multiple channels, including email, SMS, direct mail, and social media. The platform offers features like personalized messaging, dynamic content generati... Read more about Hopper

Free Trial

Available

Pricing Type

$18 Per user

Location

United States

InfoFlo is a comprehensive human services software designed to help organizations manage client data, case files, appointments, and billing processes with ease. Tailored for social service agencies, nonprofits, and healthcare providers, InfoFlo offers tools for tracking client interactions, managing case histories, and maintaining accurate records. The software allows users to organize and retriev... Read more about InfoFlo

Free Trial

Available

Pricing Type

$30 Per month

Location

Canada

CondoButlr is an advanced customer communications management software designed to enhance interactions between property managers and residents. This platform provides tools for managing requests, inquiries, and feedback efficiently, ensuring that communication is streamlined and effective. Users can create customizable templates for notifications and updates, fostering transparent communication wi... Read more about CondoButlr

Free Trial

Available

Pricing Type

Contact Vendor

Location

Denmark

Wittybots is an advanced live chat software designed to enhance customer service and engagement. By integrating AI-driven chatbots with human support agents, the platform ensures that businesses can provide instant responses to customer inquiries while also offering personalized interactions. Wittybots helps companies streamline communication across websites, apps, and social media platforms, maki... Read more about Wittybots

Free Trial

Available

Pricing Type

$200 Per user

Location

Uruguay

AutoServe Hub is a customer communications management software designed to enhance communication between auto repair shops and their customers. The platform offers tools for appointment scheduling, service updates, and digital invoicing, ensuring transparency and convenience for customers. AutoServe Hub’s messaging features enable repair shops to send real-time updates on repair status, estimate... Read more about AutoServe Hub

Free Trial

Available

Pricing Type

$249 Per month

Location

United Arab Emirates

Haber Chat is a conversational marketing platform designed to help businesses engage customers in real-time via chatbots, live chat, and messaging apps. The software enables businesses to interact with potential customers as soon as they land on a website or app, providing instant responses to inquiries, offering personalized product recommendations, and nurturing leads through the sales funnel. H... Read more about Haber Chat

Free Trial

Available

Pricing Type

Contact Vendor

Location

Israel

Unecast is a powerful SMS marketing software designed to help businesses create, automate, and optimize text message marketing campaigns. With its user-friendly interface, businesses can easily send targeted SMS messages, promotions, updates, and reminders to their audience. The platform provides tools to segment customer lists based on demographics, purchase behavior, or engagement levels, enabli... Read more about Unecast

Free Trial

NA

Pricing Type

Contact Vendor

Location

Sri Lanka

IT Communication Assistant is an enterprise content management (ECM) software solution designed to enhance collaboration, communication, and document management within organizations. It provides businesses with a centralized platform to store, organize, and access a wide range of content, including documents, images, and multimedia files. The software enables employees to easily share and collabor... Read more about IT Communication Assistant

Free Trial

Available

Pricing Type

Contact Vendor

Location

Netherlands

AlphaChat is a powerful live chat software designed to enhance customer support and engagement for businesses of all sizes. This platform provides a seamless way for organizations to connect with their customers in real time, improving response times and customer satisfaction. AlphaChat features an intuitive interface that allows support agents to manage multiple chats simultaneously, ensuring eff... Read more about AlphaChat

Free Trial

Available

Pricing Type

$399 Per month

Location

Estonia

GoDesk is a powerful customer communications management software that enables organizations to streamline their interactions with clients across multiple channels. This platform offers a unified solution for managing customer inquiries, support tickets, and feedback, ensuring that all communications are tracked and responded to efficiently. With GoDesk, businesses can create automated workflows fo... Read more about GoDesk

Free Trial

Available

Pricing Type

$1 Per feautre

Location

India

Parrot CRM is a comprehensive customer relationship management software designed to help businesses build stronger relationships with their clients and improve customer retention. This software centralizes all customer interactions and data, allowing businesses to manage leads, contacts, and communication in one place. With intuitive features such as contact management, sales pipeline tracking, an... Read more about Parrot CRM

Free Trial

Available

Pricing Type

$80 Per month

Location

Mexico

Recur is an innovative customer engagement software designed to help businesses build lasting relationships with their customers. Whether you're looking to increase retention, drive loyalty, or boost customer satisfaction, Recur offers a comprehensive suite of tools to enhance your engagement strategies. The software enables personalized communication through targeted emails, SMS, and push notific... Read more about Recur

Free Trial

Available

Pricing Type

$0 Per month

Location

United States

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