Top CX Index Alternatives & Competitors

Finding the right software for your business can be challenging, and while CX Index is a popular choice, it may not be the perfect fit for everyone. If you're exploring CX Index alternatives, you're in the right place. We’ve compiled a list of the top competitors that offer similar features, pricing, and benefits. Compare the best alternatives to CX Index and discover the ideal solution tailored to your needs.

CX Index is also listed in these categories:

Last Updated: September 17, 2025

Popular Alternative Software

Survicate

Survicate

$99 Per month

CallVU

CallVU

$130 Per year

Freshdesk

Freshdesk

$999 Per month

Zendesk Suite

Zendesk Suite

   (4.4)

$55 Per month

All Competitors and Alternatives to CX Index

GuestVox is a customer experience management software designed to help businesses enhance interactions with their customers, build stronger relationships, and improve customer satisfaction. Ideal for hotels, resorts, and other hospitality businesses, GuestVox allows organizations to capture feedback from guests through surveys, reviews, and direct communication. The platform provides valuable insi... Read more about GuestVox

Free Trial

NA

Pricing Type

Contact Vendor

Location

Mexico

Informizely is a powerful survey software designed to help businesses and organizations collect valuable feedback from their target audiences with ease. The platform offers a wide range of customizable survey templates, allowing users to create engaging and professional surveys tailored to their specific needs. Informizely’s intuitive drag-and-drop interface makes it simple to design surveys, ad... Read more about Informizely

Free Trial

NA

Pricing Type

Contact Vendor

Location

Netherlands

Partenero is a customer journey mapping tool designed to help businesses visualize, analyze, and optimize the path that customers take from awareness to purchase and beyond. With its intuitive interface, Partenero allows businesses to create detailed journey maps that outline customer touchpoints, interactions, and experiences across various channels. The software offers a range of customizable te... Read more about Partenero

Free Trial

NA

Pricing Type

Contact Vendor

Location

Brazil

Piano is an advanced customer experience software designed to help businesses create, manage, and optimize their customer interactions across multiple channels. It offers a comprehensive suite of tools for customer journey mapping, personalized marketing, feedback collection, and experience analytics, ensuring that businesses can deliver exceptional and consistent experiences to their customers. P... Read more about Piano

Free Trial

NA

Pricing Type

Contact Vendor

Location

Norway

Pointel DCCM is an advanced call center software designed to streamline and enhance customer service operations for businesses of all sizes. It offers a comprehensive suite of tools for managing incoming and outgoing calls, tracking customer interactions, and optimizing call center performance, ensuring that customer inquiries are handled efficiently and effectively. Pointel DCCM’s intuitive int... Read more about Pointel DCCM

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

FeedbackExpress is an innovative customer experience software designed to help businesses gather, analyze, and act on customer feedback. This platform simplifies the process of collecting feedback through customizable surveys, automated review requests, and real-time monitoring of customer interactions. FeedbackExpress offers actionable insights, enabling businesses to identify trends, understand ... Read more about FeedbackExpress

Free Trial

Available

Pricing Type

$55 Per month

Location

United Kingdom

Proteus is a state-of-the-art Call Recording Software designed to help businesses capture, store, and analyze their telephone communications, ensuring enhanced customer service, compliance, and operational efficiency. This comprehensive platform offers a wide range of features, including automatic call recording, secure storage, call playback, keyword search, analytics and reporting, and seamless ... Read more about Proteus

Free Trial

Available

Pricing Type

$1500 Per user

Location

Canada

SMS Reviews is an innovative customer experience software designed to help businesses gather feedback and improve their services through SMS-based surveys. This platform allows organizations to send quick, engaging surveys to customers after interactions, enabling them to capture valuable insights and assess satisfaction levels effectively. With its user-friendly interface, businesses can create c... Read more about SMS Reviews

Free Trial

Available

Pricing Type

$99 Per user

Location

United States

Survey Dynamix is a robust customer experience (CX) software designed to help businesses gather, analyze, and act on customer feedback. The platform offers a variety of survey templates and customizable forms, allowing businesses to collect valuable insights from customers through multiple channels. With features like real-time reporting, sentiment analysis, and advanced analytics, Survey Dynamix ... Read more about Survey Dynamix

Free Trial

NA

Pricing Type

Contact Vendor

Location

Australia

Trakee is an efficient task management software designed to help teams stay organized and boost productivity. The platform enables users to create, assign, and track tasks across various projects, ensuring that deadlines are met and priorities are clear. Trakee offers a user-friendly interface with drag-and-drop functionality, making task management intuitive for users of all skill levels. The sof... Read more about Trakee

Free Trial

NA

Pricing Type

Contact Vendor

Location

Sri Lanka

Uptok is a live chat software designed to enhance customer engagement by providing businesses with real-time communication tools. The platform enables businesses to interact with customers directly through chat, answering questions, resolving issues, and providing assistance in a timely manner. Uptok’s live chat features include customizable chat widgets, automated greetings, and instant respons... Read more about Uptok

Free Trial

Available

Pricing Type

$99.99 Per month

Location

United States

WelcomeTrack is a customer experience management software that enables businesses to create personalized, seamless experiences for their customers. Whether online or offline, WelcomeTrack helps businesses track customer interactions across multiple touchpoints, ensuring consistent communication and a positive experience at every stage of the customer journey. The platform offers a range of feature... Read more about WelcomeTrack

Free Trial

NA

Pricing Type

Contact Vendor

Location

France

yayloh is a customer experience (CX) software designed to help businesses create personalized, engaging, and memorable experiences for their customers. The platform offers an array of tools that enable companies to track customer interactions, gather real-time feedback, and understand the journey of each individual customer. By integrating with multiple touchpoints such as websites, mobile apps, s... Read more about yayloh

Free Trial

NA

Pricing Type

Contact Vendor

Location

Sweden

Askable is a state-of-the-art Customer Experience Software designed to enhance interactions between businesses and their customers. It offers a comprehensive platform for managing customer inquiries, feedback, and support requests, ensuring that every interaction is handled efficiently and effectively. Askable features intuitive ticketing systems, live chat support, and automated responses, enabli... Read more about Askable

Free Trial

NA

Pricing Type

Contact Vendor

Location

Australia

Big Mouth Survey is a powerful survey software platform designed to help businesses create, distribute, and analyze surveys with ease. The platform offers a range of customizable templates and survey types, making it simple to design surveys that meet the specific needs of any organization. Whether collecting customer feedback, conducting market research, or measuring employee satisfaction, Big Mo... Read more about Big Mouth Survey

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

FAQs About CX Index Alternatives

Some of the best alternatives to CX Index include Piano, SMS Reviews, Proteus, FeedbackExpress, Informizely, Askable, yayloh, WelcomeTrack, Pointel DCCM, Big Mouth Survey, Uptok, GuestVox, Survey Dynamix, Partenero and Trakee. These alternatives offer similar features, better pricing, and more flexibility depending on your business needs.

There are various reasons why users look for alternatives to CX Index, such as pricing concerns, missing features, better integration options, or improved customer support. Exploring alternative solutions ensures that businesses find the best fit for their specific requirements.

Yes! Depending on the product, you may find:

  • Free Trial options like SMS Reviews, Proteus, FeedbackExpress, Pointel DCCM and Uptok (test premium features before subscribing).

These no-cost or low-cost alternatives can be ideal for startups and small businesses with budget constraints, but often come with feature limitations or usage caps. Always check each option’s details to ensure it fits your specific needs.

Small businesses looking for an easy-to-use and cost-effective alternative to CX Index can consider Piano, SMS Reviews, Proteus, FeedbackExpress, Informizely, Askable, yayloh, WelcomeTrack, Pointel DCCM, Big Mouth Survey, Uptok, GuestVox, Survey Dynamix, Partenero and Trakee. These software options offer affordable pricing, simple setup, and essential business features tailored for growing teams.

Some of the best cloud-based alternatives to CX Index include Piano, SMS Reviews, Proteus, FeedbackExpress, Informizely, Askable, yayloh, WelcomeTrack, Pointel DCCM, Uptok and Partenero. These platforms offer seamless remote access, real-time collaboration, automatic updates, and enhanced security for smooth software management.

In conclusion, while CX Index offers robust customer experience insights, exploring alternatives like FeedbackExpress, Proteus, and Informizely can provide tailored solutions to meet specific business needs. Platforms such as SMS Reviews and Survey Dynamix excel in real-time feedback, while Big Mouth Survey and Askable enhance engagement through innovative survey methods. For businesses seeking versatile options, GuestVox, Trakee, and yayloh offer unique features. Ultimately, selecting the right tool depends on your organization's goals, budget, and desired customer interaction level, ensuring a comprehensive approach to enhancing customer experience.