GetFeedback vs Feedbackly – Find the Best Fit for You

Trying to decide between GetFeedback and Feedbackly? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

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In-Depth Comparison of GetFeedback and Feedbackly

Product
Review & Ratings

No reviews available

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Description

GetFeedback is an online survey tool primarily focused on customer experience and feedback. It allows businesses to create and send surveys that are visually appealing and mobile-responsive. This tool offers various question types, including Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES) surveys. GetFeedback integrates seamlessly with Salesforce, enabling u... Read more about GetFeedback

Feedbackly is a versatile customer feedback tool designed to gather insights across multiple channels. It offers real-time analytics, enabling businesses to understand customer sentiments and trends effectively. Key features include customizable surveys, multi-channel feedback collection (like in-store, online, and via mobile), and an intuitive dashboard for data visualization. The tool also integ... Read more about Feedbackly

Free Trial

Available

14 Days

Starting Price

NA

$249 Per Month

Category Features
Other Information
Deployment Cloud Hosted Cloud Hosted
Devices Supported Web-Based, Web-Based,
Pricing Model Contact Vendor Per User
Support Email, Phone, Chat, Knowledge Base Email, Phone, Chat, Knowledge Base
Target Company Size
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business
Small-Business, Midsize-Business, Large-Enterprise-Business

FAQs About GetFeedback vs Feedbackly

In comparing GetFeedback and Feedbackly, both platforms offer robust solutions for gathering customer insights, yet they cater to slightly different needs. GetFeedback excels with its seamless Salesforce integration and user-friendly interface, making it ideal for businesses already within the Salesforce ecosystem. Feedbackly, on the other hand, stands out with its comprehensive multichannel feedback capabilities and strong emphasis on emotional analytics. Ultimately, the choice between the two depends on specific business requirements, such as integration needs and the desired depth of customer insight analysis.