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WideBot Overview

WideBot is a live chat software powered by AI, helping businesses automate customer interactions and improve support efficiency. WideBot allows companies to create customizable chatbots capable of handling customer queries, processing orders, and guiding users through common tasks. This software is particularly useful for eCommerce platforms, customer support teams, and marketing departments looking to enhance user engagement and streamline operations. With multilingual support, WideBot can interact with a global audience, providing consistent and effective assistance across different languages. Additionally, its analytics feature offers insights into user behavior and chatbot performance, helping businesses refine their customer interaction strategies. WideBot’s AI-driven capabilities make it a powerful tool for companies aiming to provide 24/7 support, reduce response times, and improve overall customer satisfaction through efficient, automated conversations.

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WideBot Screenshot & Video

Contact Details

  • Vendor Name WideBot
  • Founded
  • Location Egypt

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Windows Windows
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Consumer Goods, Consumer Services, Health, Oil & Energy, Transportation/Trucking/Railroad

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WideBot Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Natural Language Processing
  • Arrow Icon Automated Responses
  • Arrow Icon Virtual Assistant
  • Arrow Icon Chatbot
  • Arrow Icon AI/Machine Learning
  • Arrow Icon Query Suggestions
  • Arrow Icon Customer Support
  • Arrow Icon Language Detection
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon Code-free Development
  • Arrow Icon Automated Routing
  • Arrow Icon Augmented Analytics
  • Arrow Icon Transfers/Routing
  • Arrow Icon Lead Qualification
  • Arrow Icon Customizable Branding
  • Arrow Icon Lead Capture
  • Arrow Icon For Sales/Marketing
  • Arrow Icon File Sharing
  • Arrow Icon Fax Management
  • Arrow Icon Chat/Messaging
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Recording
  • Arrow Icon Audio/Video Conferencing
  • Arrow Icon Call Routing

WideBot Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Free

$0 Per User

Top WideBot Alternatives

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Google Workspace

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WideBot FAQs

WideBot is a live chat software powered by AI, helping businesses automate customer interactions and improve support efficiency. WideBot allows companies to create customizable chatbots capable of handling customer queries, processing orders, and guiding users through common tasks. This software is particularly useful for eCommerce platforms, customer support teams, and marketing departments looking to enhance user engagement and streamline operations. With multilingual support, WideBot can interact with a global audience, providing consistent and effective assistance across different languages. Additionally, its analytics feature offers insights into user behavior and chatbot performance, helping businesses refine their customer interaction strategies. WideBot’s AI-driven capabilities make it a powerful tool for companies aiming to provide 24/7 support, reduce response times, and improve overall customer satisfaction through efficient, automated conversations.

  • No, WideBot does not offer a free version.

  • Yes, WideBot offers a free trial.

  • No, Credit Card details are not required for the WideBot trial.

  • WideBot offers the following pricing plans & packages:

    Free

    $0 Per User

  • WideBot supports the following payment frequencies:

    • Monthly Subscription

  • No, WideBot does not offer an API.

  • WideBot offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • WideBot offers training with the following options:
    • In-person , Webinar , Documentation , Videos

  • WideBot supports the following languages:
    • English

  • Following are the typical users of the WideBot:
    • Self-Employed , Small-Business , Midsize-Business

  • WideBot supports the following deployment:
    • Cloud Hosted , On-Premise

  • WideBot supports the following devices and operating systems:
    • Web-Based , Windows , Linux