Whappext is a live chat software that enables businesses to engage with customers in real-time, providing instant support and enhancing customer satisfaction. The platform integrates seamlessly with websites and mobile applications, allowing customers to connect with support agents directly. Whappext offers chat automation features, such as chatbots, to handle common inquiries, freeing up agents for more complex interactions. The software includes tools for monitoring chat performance, analyzing customer queries, and generating reports, giving businesses valuable insights into customer needs. Additionally, Whappext supports multi-language communication, making it suitable for global customer bases. Ideal for customer service teams, sales representatives, and e-commerce platforms, Whappext improves customer engagement, reduces response times, and enhances overall customer experience by providing immediate assistance and personalized support through a user-friendly chat interface.
WhatsAppSoft
2019
United Kingdom
24x7 Support
Transfers/Routing
