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WebsiteAlive Overview

WebsiteAlive is a dynamic live chat software designed to enhance customer engagement and support on websites. With its user-friendly interface, businesses can easily integrate live chat functionality, enabling real-time communication with website visitors. The software allows customer service teams to respond to inquiries promptly, improving customer satisfaction and conversion rates. WebsiteAlive includes features such as chat transcripts, automated responses, and analytics, helping organizations monitor chat performance and identify areas for improvement. Ideal for e-commerce sites, service providers, and businesses seeking to enhance their online presence, this software fosters better relationships with customers by providing immediate support and addressing concerns efficiently.

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Contact Details

  • Vendor Name WebsiteAlive
  • Founded 2005
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Chat Chat

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Computer Software, Food Production, Hospitality, Insurance, Retail

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WebsiteAlive Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Full Text Search
  • Arrow Icon Self Service Portal
  • Arrow Icon SEO Management
  • Arrow Icon Customizable Branding
  • Arrow Icon Feedback Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Rich Text Editor
  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Multi-Language
  • Arrow Icon Customizable Templates
  • Arrow Icon Collaboration Tools
  • Arrow Icon User Management
  • Arrow Icon Drag & Drop Editor
  • Arrow Icon Mobile Interface
  • Arrow Icon WYSIWYG Editor
  • Arrow Icon Knowledge Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Activity Dashboard
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Automated Responses
  • Arrow Icon Automated Routing
  • Arrow Icon Change Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Configurable Workflow
  • Arrow Icon Customizable Branding
  • Arrow Icon Customizable Fields
  • Arrow Icon Customizable Forms
  • Arrow Icon Customizable Reports
  • Arrow Icon Customizable Templates
  • Arrow Icon Help Desk Management
  • Arrow Icon Incident Management
  • Arrow Icon IT Asset Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Macros/Templated Responses
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Multi-Language
  • Arrow Icon Prioritization
  • Arrow Icon Problem Management
  • Arrow Icon Release Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Self Service Portal
  • Arrow Icon Service Catalog
  • Arrow Icon Service Reporting
  • Arrow Icon Support Ticket Management
  • Arrow Icon Support Ticket Tracking
  • Arrow Icon Task Management

WebsiteAlive Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

WebsiteAlive FAQs

WebsiteAlive is a dynamic live chat software designed to enhance customer engagement and support on websites. With its user-friendly interface, businesses can easily integrate live chat functionality, enabling real-time communication with website visitors. The software allows customer service teams to respond to inquiries promptly, improving customer satisfaction and conversion rates. WebsiteAlive includes features such as chat transcripts, automated responses, and analytics, helping organizations monitor chat performance and identify areas for improvement. Ideal for e-commerce sites, service providers, and businesses seeking to enhance their online presence, this software fosters better relationships with customers by providing immediate support and addressing concerns efficiently.

  • No, WebsiteAlive does not offer a free version.

  • Yes, WebsiteAlive offers a free trial.

  • No, Credit Card details are not required for the WebsiteAlive trial.

  • WebsiteAlive supports the following payment frequencies:

    • Monthly Subscription

  • No, WebsiteAlive does not offer an API.

  • WebsiteAlive offers support with the following options:
    • 24x7 Support , Chat

  • WebsiteAlive offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • WebsiteAlive supports the following languages:
    • English

  • Following are the typical users of the WebsiteAlive:
    • Self-Employed , Small-Business , Midsize-Business

  • WebsiteAlive supports the following deployment:
    • Cloud Hosted

  • WebsiteAlive supports the following devices and operating systems:
    • Web-Based