webCRM Overview

webCRM is a customer relationship management (CRM) solution designed to help businesses manage and optimize their interactions with customers, leads, and prospects. It offers a user-friendly platform for tracking customer communication, managing sales activities, and automating follow-ups to ensure that no opportunity slips through the cracks. With its customizable dashboard, webCRM enables businesses to get a holistic view of customer data, allowing teams to manage relationships more effectively. The software supports lead management, contact segmentation, sales forecasting, and detailed reporting, making it easier for businesses to identify trends, measure performance, and improve decision-making. webCRM also features integration capabilities with various third-party tools like email, marketing automation platforms, and social media channels, ensuring seamless communication with clients. Ideal for small to mid-sized businesses, webCRM helps streamline customer management processes, drive sales, and improve customer satisfaction through better engagement and communication.

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webCRM Screenshot & Video

Contact Details

  • Vendor Name Efficy
  • Founded 1998
  • Location Belgium

Support

  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Construction, Consumer Services, Hospital & Health Care, Hospitality, Telecommunications

webCRM Features

  • Arrow Icon Search/Filter
  • Arrow Icon Pipeline Management
  • Arrow Icon Social Media Integration
  • Arrow Icon Data Import/Export
  • Arrow Icon Prospecting Tools
  • Arrow Icon Task Management
  • Arrow Icon Customer Database
  • Arrow Icon Campaign Management
  • Arrow Icon Lead Nurturing
  • Arrow Icon Segmentation
  • Arrow Icon Email Management
  • Arrow Icon CRM
  • Arrow Icon Sales Forecasting
  • Arrow Icon Contact Management
  • Arrow Icon Calendar Management
  • Arrow Icon Document Storage
  • Arrow Icon Drag & Drop
  • Arrow Icon Collaboration Tools
  • Arrow Icon Lead Management
  • Arrow Icon Sales Pipeline Management
  • Arrow Icon Lead Distribution
  • Arrow Icon Email Marketing
  • Arrow Icon Opportunity Management
  • Arrow Icon Data Synchronization
  • Arrow Icon Interaction Tracking
  • Arrow Icon Lead Capture
  • Arrow Icon Lead Nurturing
  • Arrow Icon Sales Reports
  • Arrow Icon Social Media Integration
  • Arrow Icon Monitoring
  • Arrow Icon Pipeline Management
  • Arrow Icon Template Management
  • Arrow Icon Lead Qualification
  • Arrow Icon Calendar Management
  • Arrow Icon Sales Forecasting
  • Arrow Icon Lead Distribution
  • Arrow Icon Prospecting Tools
  • Arrow Icon Task Management
  • Arrow Icon Document Storage
  • Arrow Icon Lead Segmentation
  • Arrow Icon Reminders
  • Arrow Icon Email Tracking
  • Arrow Icon Interaction Tracking
  • Arrow Icon CRM
  • Arrow Icon Web Forms
  • Arrow Icon Email Marketing
  • Arrow Icon Lead Capture
  • Arrow Icon Campaign Management
  • Arrow Icon Contact Management
  • Arrow Icon Workflow Management
  • Arrow Icon Sales Trend Analysis
  • Arrow Icon Source Tracking
  • Arrow Icon Lead Generation
  • Arrow Icon Opportunity Management
  • Arrow Icon Order Management
  • Arrow Icon Accounting Integration
  • Arrow Icon Barcode/Ticket Scanning
  • Arrow Icon Discount Management
  • Arrow Icon Multi-Currency
  • Arrow Icon Merchandise Management
  • Arrow Icon Commission Management
  • Arrow Icon Promotions Management
  • Arrow Icon Credit Card Processing
  • Arrow Icon Receipt Management
  • Arrow Icon Multi-Location
  • Arrow Icon Point of Sale (POS)
  • Arrow Icon Customer Database
  • Arrow Icon Inventory Replenishment
  • Arrow Icon Offline Access
  • Arrow Icon CRM
  • Arrow Icon Inventory Management
  • Arrow Icon Forecasting
  • Arrow Icon Purchase Order Management
  • Arrow Icon For Retail
  • Arrow Icon Shipping Management
  • Arrow Icon Sales Orders
  • Arrow Icon Mail Order
  • Arrow Icon Returns Management
  • Arrow Icon Stock Management
  • Arrow Icon Inventory Optimization
  • Arrow Icon eCommerce Management
  • Arrow Icon Warehouse Management
  • Arrow Icon Employee Management
  • Arrow Icon Email Marketing
  • Arrow Icon Loyalty Program
  • Arrow Icon Gift Card Management
  • Arrow Icon Electronic Payments
  • Arrow Icon Email Marketing
  • Arrow Icon Campaign Management
  • Arrow Icon Pipeline Management
  • Arrow Icon Lead Management
  • Arrow Icon Lead Capture
  • Arrow Icon Referral Tracking
  • Arrow Icon Sales Activity Management
  • Arrow Icon Performance Metrics
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Customer Database
  • Arrow Icon Territory Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Forecasting
  • Arrow Icon Contact Management
  • Arrow Icon Task Management
  • Arrow Icon Opportunity Management
  • Arrow Icon Customizable Fields
  • Arrow Icon Referral Tracking
  • Arrow Icon Mobile Access
  • Arrow Icon Lead Qualification
  • Arrow Icon Contact Database
  • Arrow Icon Sales Pipeline Management
  • Arrow Icon Territory Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Customizable Fields
  • Arrow Icon Calendar/Reminder System
  • Arrow Icon Marketing Automation
  • Arrow Icon Task Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Social Media Integration
  • Arrow Icon Pipeline Management
  • Arrow Icon Lead Capture
  • Arrow Icon Forecasting
  • Arrow Icon Contact Management
  • Arrow Icon Email Management
  • Arrow Icon Lead Generation
  • Arrow Icon Workflow Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Internal Chat Integration
  • Arrow Icon Segmentation
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Document Storage
  • Arrow Icon Lead Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Data Import/Export

webCRM Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Starter

$25 Per User

webCRM FAQs

webCRM is a customer relationship management (CRM) solution designed to help businesses manage and optimize their interactions with customers, leads, and prospects. It offers a user-friendly platform for tracking customer communication, managing sales activities, and automating follow-ups to ensure that no opportunity slips through the cracks. With its customizable dashboard, webCRM enables businesses to get a holistic view of customer data, allowing teams to manage relationships more effectively. The software supports lead management, contact segmentation, sales forecasting, and detailed reporting, making it easier for businesses to identify trends, measure performance, and improve decision-making. webCRM also features integration capabilities with various third-party tools like email, marketing automation platforms, and social media channels, ensuring seamless communication with clients. Ideal for small to mid-sized businesses, webCRM helps streamline customer management processes, drive sales, and improve customer satisfaction through better engagement and communication.

  • No, webCRM does not offer a free version.

  • Yes, webCRM offers a free trial.

  • No, Credit Card details are not required for the webCRM trial.

  • webCRM offers the following pricing plans & packages:

    Starter

    $25 Per User

  • webCRM supports the following payment frequencies:

    • Monthly Subscription

  • No, webCRM does not offer an API.

  • webCRM offers support with the following options:
    • Email , Phone , Knowledge Base , FAQs/Forum

  • webCRM offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • webCRM supports the following languages:
    • English

  • Following are the typical users of the webCRM:
    • Self-Employed , Small-Business , Midsize-Business

  • webCRM supports the following deployment:
    • Cloud Hosted

  • webCRM supports the following devices and operating systems:
    • Web-Based , Android

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