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Watcheezy Overview

Watcheezy is a cutting-edge live chat software designed to enhance customer support and engagement for businesses across various industries. This platform provides users with tools to initiate real-time conversations with website visitors, allowing for instant assistance and personalized service. With features such as automated greetings, chat routing, and integration with customer relationship management (CRM) systems, Watcheezy streamlines communication and improves response times. The software also includes analytics capabilities to track chat performance and customer satisfaction metrics, enabling businesses to refine their support strategies. Its user-friendly interface promotes ease of use for support agents, ensuring that they can quickly access customer information and chat history. By leveraging Watcheezy, organizations can enhance customer experiences, improve service efficiency, and ultimately drive higher levels of customer satisfaction.

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Watcheezy Screenshot & Video

Contact Details

  • Vendor Name Visiofair
  • Founded 2011
  • Location France

Support

    NA

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

Dutch, English, French, German, Italian, Portuguese, Spanish

Industries

Consumer Services

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Watcheezy Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Customizable Templates
  • Arrow Icon Sales Trend Analysis
  • Arrow Icon Calendar Management
  • Arrow Icon Lead Capture
  • Arrow Icon Workflow Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Opportunity Management
  • Arrow Icon Performance Metrics
  • Arrow Icon Email Management
  • Arrow Icon Pipeline Management
  • Arrow Icon Calendar Sync
  • Arrow Icon Email Marketing
  • Arrow Icon Task Management
  • Arrow Icon Forecasting
  • Arrow Icon Campaign Management
  • Arrow Icon Contact Management
  • Arrow Icon Document Storage
  • Arrow Icon Social Media Integration
  • Arrow Icon Collaboration Tools
  • Arrow Icon Sales Reports
  • Arrow Icon Web-based Deployment
  • Arrow Icon Lead Management
  • Arrow Icon Internal Chat Integration
  • Arrow Icon Lead Generation
  • Arrow Icon Lead Qualification
  • Arrow Icon Marketing Automation
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Referral Tracking
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Territory Management
  • Arrow Icon Deal Management
  • Arrow Icon Lead Nurturing
  • Arrow Icon Role-Based Permissions
  • Arrow Icon Full Text Search
  • Arrow Icon Self Service Portal
  • Arrow Icon SEO Management
  • Arrow Icon Customizable Branding
  • Arrow Icon Feedback Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Rich Text Editor
  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Multi-Language
  • Arrow Icon Customizable Templates
  • Arrow Icon Collaboration Tools
  • Arrow Icon User Management
  • Arrow Icon Drag & Drop Editor
  • Arrow Icon Mobile Interface
  • Arrow Icon WYSIWYG Editor
  • Arrow Icon Knowledge Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Activity Dashboard
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Automated Responses
  • Arrow Icon Automated Routing
  • Arrow Icon Change Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Configurable Workflow
  • Arrow Icon Customizable Branding
  • Arrow Icon Customizable Fields
  • Arrow Icon Customizable Forms
  • Arrow Icon Customizable Reports
  • Arrow Icon Customizable Templates
  • Arrow Icon Help Desk Management
  • Arrow Icon Incident Management
  • Arrow Icon IT Asset Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Macros/Templated Responses
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Multi-Language
  • Arrow Icon Prioritization
  • Arrow Icon Problem Management
  • Arrow Icon Release Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Self Service Portal
  • Arrow Icon Service Catalog
  • Arrow Icon Service Reporting
  • Arrow Icon Support Ticket Management
  • Arrow Icon Support Ticket Tracking
  • Arrow Icon Task Management

Watcheezy Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • NA

Watcheezy FAQs

Watcheezy is a cutting-edge live chat software designed to enhance customer support and engagement for businesses across various industries. This platform provides users with tools to initiate real-time conversations with website visitors, allowing for instant assistance and personalized service. With features such as automated greetings, chat routing, and integration with customer relationship management (CRM) systems, Watcheezy streamlines communication and improves response times. The software also includes analytics capabilities to track chat performance and customer satisfaction metrics, enabling businesses to refine their support strategies. Its user-friendly interface promotes ease of use for support agents, ensuring that they can quickly access customer information and chat history. By leveraging Watcheezy, organizations can enhance customer experiences, improve service efficiency, and ultimately drive higher levels of customer satisfaction.

  • Yes, Watcheezy offers a free version.

  • Yes, Watcheezy offers a free trial.

  • No, Credit Card details are not required for the Watcheezy trial.

  • No, Watcheezy does not offer an API.

  • Watcheezy supports the following languages:
    • German , English , French , Italian , Dutch , Portuguese , Spanish

  • Following are the typical users of the Watcheezy:
    • Self-Employed , Small-Business , Midsize-Business

  • Watcheezy supports the following deployment:
    • Cloud Hosted

  • Watcheezy supports the following devices and operating systems:
    • Web-Based