Voxya Overview

Voxya is an efficient complaint management software designed to help businesses streamline their customer feedback processes. With Voxya, organizations can track, manage, and resolve customer complaints in real time, ensuring quick and effective responses. The software features a user-friendly interface where customers can easily submit complaints, and businesses can categorize, prioritize, and assign them to appropriate teams for resolution. Voxya also includes reporting and analytics tools that allow businesses to identify recurring issues and improve customer satisfaction. Automated notifications and updates keep both customers and staff informed throughout the resolution process. By providing a central platform for managing complaints, Voxya helps businesses enhance customer loyalty, maintain compliance, and boost their reputation.

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Contact Details

  • Vendor Name Voxya
  • Founded
  • Location India

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Hospital & Health Care

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Voxya Features

  • Arrow Icon Routing
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Case Management
  • Arrow Icon Issue Tracking
  • Arrow Icon Activity Dashboard
  • Arrow Icon Email Templates
  • Arrow Icon Prioritization
  • Arrow Icon Customer Service Analytics
  • Arrow Icon Forms Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Feedback Management
  • Arrow Icon Chat/Messaging
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Complaint Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Social Media Integration
  • Arrow Icon Support Ticket Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Email Management
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Live Chat
  • Arrow Icon Collaboration Tools
  • Arrow Icon Canned Responses
  • Arrow Icon SLA Management

Voxya Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • INR (₹) INR (₹)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Voxya FAQs

Voxya is an efficient complaint management software designed to help businesses streamline their customer feedback processes. With Voxya, organizations can track, manage, and resolve customer complaints in real time, ensuring quick and effective responses. The software features a user-friendly interface where customers can easily submit complaints, and businesses can categorize, prioritize, and assign them to appropriate teams for resolution. Voxya also includes reporting and analytics tools that allow businesses to identify recurring issues and improve customer satisfaction. Automated notifications and updates keep both customers and staff informed throughout the resolution process. By providing a central platform for managing complaints, Voxya helps businesses enhance customer loyalty, maintain compliance, and boost their reputation.

  • No, Voxya does not offer a free version.

  • Yes, Voxya offers a free trial.

  • No, Credit Card details are not required for the Voxya trial.

  • No, Voxya does not offer an API.

  • Voxya supports the following languages:
    • English

  • Following are the typical users of the Voxya:
    • Self-Employed , Small-Business , Midsize-Business

  • Voxya supports the following deployment:
    • Cloud Hosted

  • Voxya supports the following devices and operating systems:
    • Web-Based