VOCKAM Overview

VOCKAM is a comprehensive customer success software designed to help businesses nurture and enhance customer relationships. By focusing on customer engagement, VOCKAM enables companies to track key customer metrics, anticipate needs, and ensure satisfaction throughout the customer journey. The platform provides a centralized hub for managing customer interactions, offering tools for onboarding, engagement tracking, and health scoring. With detailed analytics and reporting features, businesses can gain actionable insights into customer behavior, enabling proactive measures to reduce churn and increase retention. VOCKAM also integrates with popular CRM and support systems, making it easier to streamline workflows and maintain a 360-degree view of customer data. Its user-friendly interface and customizable features make it ideal for customer success teams looking to build long-term relationships and drive business growth. Whether you're a SaaS company or a service provider, VOCKAM helps align customer success initiatives with overall business objectives.

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VOCKAM Screenshot & Video

Contact Details

  • Vendor Name Vockam
  • Founded
  • Location France

Support

  • Email Email
  • Phone Phone
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Advertising & Marketing, Financial Services, Information Technology & Services

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VOCKAM Features

  • Arrow Icon Trend Analysis
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Data Visualization
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chat/Messaging
  • Arrow Icon CRM
  • Arrow Icon Feedback Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Customer Database
  • Arrow Icon SMS Messaging
  • Arrow Icon Visual Analytics
  • Arrow Icon Email Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Complaint Monitoring
  • Arrow Icon Customer Experience Management
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Performance Metrics
  • Arrow Icon Social Media Integration
  • Arrow Icon Customer Journey Mapping
  • Arrow Icon NPS Survey
  • Arrow Icon CES Survey
  • Arrow Icon CSAT Survey
  • Arrow Icon Onboarding
  • Arrow Icon Collaboration Tools
  • Arrow Icon Health Score
  • Arrow Icon Account Alerts
  • Arrow Icon Account Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Revenue Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Customer Engagement
  • Arrow Icon Activity Tracking
  • Arrow Icon Task Management
  • Arrow Icon NPS of Customers

VOCKAM Pricing

Pricing Type

  • Pricing Type Usage Based

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$80 Per Month

VOCKAM FAQs

VOCKAM is a comprehensive customer success software designed to help businesses nurture and enhance customer relationships. By focusing on customer engagement, VOCKAM enables companies to track key customer metrics, anticipate needs, and ensure satisfaction throughout the customer journey. The platform provides a centralized hub for managing customer interactions, offering tools for onboarding, engagement tracking, and health scoring. With detailed analytics and reporting features, businesses can gain actionable insights into customer behavior, enabling proactive measures to reduce churn and increase retention. VOCKAM also integrates with popular CRM and support systems, making it easier to streamline workflows and maintain a 360-degree view of customer data. Its user-friendly interface and customizable features make it ideal for customer success teams looking to build long-term relationships and drive business growth. Whether you're a SaaS company or a service provider, VOCKAM helps align customer success initiatives with overall business objectives.

  • No, VOCKAM does not offer a free version.

  • Yes, VOCKAM offers a free trial.

  • No, Credit Card details are not required for the VOCKAM trial.

  • VOCKAM offers the following pricing plans & packages:

    Basic

    $80 Per Month

  • VOCKAM supports the following payment frequencies:

    • Monthly Subscription

  • No, VOCKAM does not offer an API.

  • VOCKAM offers support with the following options:
    • Email , Phone , FAQs/Forum

  • VOCKAM offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • VOCKAM supports the following languages:
    • English

  • Following are the typical users of the VOCKAM:
    • Self-Employed , Small-Business , Midsize-Business

  • VOCKAM supports the following deployment:
    • Cloud Hosted

  • VOCKAM supports the following devices and operating systems:
    • Web-Based