URVA Connect is a customer communications management software that allows businesses to streamline and personalize interactions across multiple channels. The platform offers tools for managing customer inquiries, sending automated responses, and tracking communication history, providing a seamless customer experience. URVA Connect’s integration with CRM systems ensures that customer information is readily available, allowing agents to deliver personalized support. The software supports email, SMS, and social media communication, enabling businesses to engage customers on their preferred platforms. With reporting and analytics features, URVA Connect provides insights into response times, customer satisfaction, and communication effectiveness. Ideal for customer support and marketing teams, URVA Connect enhances customer engagement, improves response times, and strengthens brand loyalty.
Competent Groove
2013
India
Email
Template Management
