Trouble Ticket Express Overview

Trouble Ticket Express is an effective issue tracking software designed to help organizations manage and resolve technical issues efficiently. This platform enables users to log issues, assign priorities, and track progress in real-time, ensuring that problems are addressed promptly. With customizable workflows and automated notifications, Trouble Ticket Express enhances communication among team members and stakeholders. The software also provides reporting features that allow organizations to analyze issue trends and improve overall support processes. Ideal for IT departments and customer service teams, Trouble Ticket Express empowers organizations to enhance their problem-solving capabilities and boost operational efficiency. Additionally, the platform can be integrated with other business systems, allowing for a seamless workflow and ensuring that all relevant data is easily accessible. By streamlining issue tracking and resolution processes, Trouble Ticket Express helps organizations improve user satisfaction and maintain high service levels.

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Contact Details

  • Vendor Name Rush Project
  • Founded
  • Location United States

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Architecture & Planning, Construction

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Trouble Ticket Express Features

  • Arrow Icon Issue Scheduling
  • Arrow Icon Customizable Reports
  • Arrow Icon Real Time Notifications
  • Arrow Icon Chat/Messaging
  • Arrow Icon Help Desk Management
  • Arrow Icon Assignment Management
  • Arrow Icon Task Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Role-Based Permissions
  • Arrow Icon Commenting/Notes
  • Arrow Icon Ticket Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Projections
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Recurring Issues
  • Arrow Icon Issue Tracking
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Email Management
  • Arrow Icon Support Ticket Tracking
  • Arrow Icon Monitoring
  • Arrow Icon Project Management
  • Arrow Icon Issue Auditing
  • Arrow Icon Prioritization
  • Arrow Icon Task Progress Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Surveys & Feedback
  • Arrow Icon SLA Management

Trouble Ticket Express Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Trouble Ticket Express FAQs

Trouble Ticket Express is an effective issue tracking software designed to help organizations manage and resolve technical issues efficiently. This platform enables users to log issues, assign priorities, and track progress in real-time, ensuring that problems are addressed promptly. With customizable workflows and automated notifications, Trouble Ticket Express enhances communication among team members and stakeholders. The software also provides reporting features that allow organizations to analyze issue trends and improve overall support processes. Ideal for IT departments and customer service teams, Trouble Ticket Express empowers organizations to enhance their problem-solving capabilities and boost operational efficiency. Additionally, the platform can be integrated with other business systems, allowing for a seamless workflow and ensuring that all relevant data is easily accessible. By streamlining issue tracking and resolution processes, Trouble Ticket Express helps organizations improve user satisfaction and maintain high service levels.

  • No, Trouble Ticket Express does not offer a free version.

  • Yes, Trouble Ticket Express offers a free trial.

  • No, Credit Card details are not required for the Trouble Ticket Express trial.

  • No, Trouble Ticket Express does not offer an API.

  • Trouble Ticket Express supports the following languages:
    • English

  • Following are the typical users of the Trouble Ticket Express:
    • Self-Employed , Small-Business , Midsize-Business

  • Trouble Ticket Express supports the following deployment:
    • Cloud Hosted

  • Trouble Ticket Express supports the following devices and operating systems:
    • Web-Based