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Tripleseat

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Event Management Software Built for Hospitality People

4.8 1 verified review
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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Tripleseat

"Event-driven hospitality teams tend to find Tripleseat genuinely useful for managing bookings, guest communication, and event details without things falling through the cracks. It works well for restaurants, hotels, and venues that handle a high volume of private events. Event booking management becomes much easier when everything lives in one place for the team to track. That said, smaller venues with very few events each month may find the platform more than they actually need."
SoftwareWorld Review Team
SoftwareWorld Highly Recommended 2026
Decision Snapshot

Tripleseat Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.8 / 5
Starting PriceContact Vendor
Free TrialNot available
Free VersionNot available
APIAvailable
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

Tripleseat Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Tripleseat

Tripleseat is a specialized event management software designed to streamline the planning and execution of events for restaurants, hotels, and unique venues. Its standout feature is its ability to manage multiple event aspects from a single platform, including bookings, contracts, and billing. The software offers a robust calendar system for tracking and scheduling events, coupled with a detailed customer database for personalized service. Tripleseat's integrated communication tools facilitate efficient coordination with clients, enhancing customer experience. It also includes comprehensive reporting functionalities for financial tracking and performance analysis. With its user-friendly interface and cloud-based technology, Tripleseat ensures ease of access and data security, making it an ideal tool for hospitality professionals to efficiently manage their event portfolios.
Company Tripleseat
Founded 2008
Headquarters United States
Employees 101-500

Support

Email Phone Chat Knowledge Base

Training

In-person Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted iPhone Android Windows Mac

Typical Customers

Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 1 industry available
Enterprise

Why Choose Tripleseat

Problem it Solves

  • Problem it Solves Streamlines Event Management And Reservation Processes For Venues And Restaurants

Target Users

  • Target Users Event Planners
  • Target Users Restaurant Managers
  • Target Users Catering Coordinators
  • Target Users Venue Owners
  • Target Users Hospitality Professionals

Core Use Case

  • Core Use Case Manage Event Bookings
  • Core Use Case Streamline Communication
  • Core Use Case Track Financials
  • Core Use Case Generate Reports
  • Core Use Case Enhance Customer Experience

USP

  • USP Streamline Event Management With Tripleseat's All-in-one Platform

Pros

  • Pros Event booking requests captured directly from venue websites with ease
  • Pros Sales teams get a single place for leads, bookings and follow-ups
  • Pros Built specifically for hospitality
  • Pros Document creation for proposals, contracts and BEOs moves surprisingly fast
  • Pros Reporting gives managers real visibility into revenue pipelines and trends
  • Pros Guest-facing documents look polished without needing a design background
  • Pros Integrates with tools like Mailchimp and major POS systems well

Cons

  • Cons Reporting customization feels limited for data-heavy event operations
  • Cons Pricing scales quickly once team size or venue count grows
  • Cons Mobile experience doesn't match the depth of the desktop platform
  • Cons New users face a noticeable ramp-up navigating all event tools
Editorial Buyer Guidance

Who Is Tripleseat Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlines Event Management And Reservation Processes For Venues And Restaurants

Target Users

  • Event Planners
  • Restaurant Managers
  • Catering Coordinators
  • Venue Owners
  • Hospitality Professionals

Core Use Cases

  • Manage Event Bookings
  • Streamline Communication
  • Track Financials
  • Generate Reports
  • Enhance Customer Experience

Unique Selling Point

Streamline Event Management With Tripleseat's All-in-one Platform

Strengths and Limitations

Tripleseat Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Event booking requests captured directly from venue websites with ease
  • Sales teams get a single place for leads, bookings and follow-ups
  • Built specifically for hospitality
  • Document creation for proposals, contracts and BEOs moves surprisingly fast
  • Reporting gives managers real visibility into revenue pipelines and trends
  • Guest-facing documents look polished without needing a design background
  • Integrates with tools like Mailchimp and major POS systems well
!

Cons

  • Reporting customization feels limited for data-heavy event operations
  • Pricing scales quickly once team size or venue count grows
  • Mobile experience doesn't match the depth of the desktop platform
  • New users face a noticeable ramp-up navigating all event tools
Category-Based Capabilities

Tripleseat Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Meeting Software 32 selected features Open category ↗ ⌄
Meeting Preparation Tools Meeting Management Activity Dashboard Presentation Streaming Surveys & Feedback Live Chat Attendee Management Agenda Management Calendar Sync Document Management Scheduling Video Conferencing Access Controls/Permissions Action Item Tracking User Management Reminders Collaboration Tools Screen Sharing Recording Private Chat HD Audio/Video File Sharing Virtual Backgrounds Host Controls Lock Meetings Meeting Notes Reporting/Analytics Task Management Minutes Management Communication Management Polls/Voting Notes Management
Event Management Software 25 selected features Open category ↗ ⌄
Payment Processing Budgeting/Forecasting Weddings/Parties Badge Management Room Block Management Discount Management Sponsorship Management Attendee Management Website Management Email Marketing Social Promotion Barcode/Ticket Scanning Registration Management Volunteer Management Credit Card Processing Contact Management Conferences/Conventions Reporting/Analytics Support Ticket Management Event Scheduling Exhibit/Vendor Management Calendar Management Ticketing Speaker Management Expense Tracking
Online CRM Software 33 selected features Open category ↗ ⌄
Customizable Templates Sales Trend Analysis Calendar Management Lead Capture Workflow Management Interaction Tracking Opportunity Management Performance Metrics Email Management Pipeline Management Calendar Sync Email Marketing Task Management Forecasting Campaign Management Contact Management Document Storage Social Media Integration Collaboration Tools Sales Reports Web-based Deployment Lead Management Internal Chat Integration Lead Generation Lead Qualification Marketing Automation Quotes/Estimates Referral Tracking Reporting/Analytics Territory Management Deal Management Lead Nurturing Role-Based Permissions
Lead Management Software 28 selected features Open category ↗ ⌄
Lead Nurturing Sales Reports Social Media Integration Monitoring Pipeline Management Template Management Lead Qualification Calendar Management Sales Forecasting Lead Distribution Prospecting Tools Task Management Document Storage Lead Segmentation Reminders Email Tracking Interaction Tracking CRM Web Forms Email Marketing Lead Capture Campaign Management Contact Management Workflow Management Sales Trend Analysis Source Tracking Lead Generation Opportunity Management
Brewery Software 12 selected features Open category ↗ ⌄
Production Tracking Billing & Invoicing Cask Management Inventory Management Summary Reports Distribution Management Sales Orders Recipe Management Order Management Third-Party Integrations Quality Control Multi-Location
Catering Software 23 selected features Open category ↗ ⌄
Kitchen/Menu Management Customer Database Recipe Management Order Management Calendar Management Facility Management Quotes/Estimates Real-Time Updates Inventory Management Waitstaff Management Multi-Location Event Management Proposal Generation Banquet Management Booking Management Billing & Invoicing Event Scheduling Delivery Tracking Online Ordering CRM Payment Processing For Catering Businesses Artificial Intelligence
Event Booking Software 27 selected features Open category ↗ ⌄
Online Registration Social Promotion Event Ticketing Social Media Integration Confirmation/Reminders Website Management Third-Party Integrations Visitor Registration Wait List Management Registration Management Alerts/Notifications Online Payments Activity Dashboard Marketing Automation Customizable Branding Electronic Payments Barcode/Ticket Scanning Attendee Management Reporting & Statistics Customizable Forms Event Management Promotions Management Mobile Access Event Calendar Event Scheduling Booking Management Communication Management
Floor Plan Software 10 selected features Open category ↗ ⌄
2D/3D Designing Rendering Room Visualization Drag & Drop Component Library Collaboration Tools Design Management Sketching and Annotation Tools Drafting Project Management
Hotel Channel Management Software 6 selected features Open category ↗ ⌄
Restriction Management Dynamic Pricing Room Inventory Reservations Management Promotions Management Kill Switch
Hybrid Events Software 14 selected features Open category ↗ ⌄
Event Registration Customizable Branding Virtual Lobby Live Chat Networking Sponsorship Management Exhibit/Vendor Management Ticketing Badge Management Event Scheduling Attendee Tracking Lead Capture Audience Analytics Survey/Poll Management
Meeting Room Booking System Software 9 selected features Open category ↗ ⌄
Third Party Booking Utilization Reporting Internal Meetings Visitor Management Payment Processing Online Booking Vendor Management Multi-Location Digital Signage
Predictive Lead Scoring Software 11 selected features Open category ↗ ⌄
AI/Machine Learning Alerts/Notifications Predictive Analytics Lead Distribution Lead Qualification Data Enrichment Demographic/Firmographic Data Customizable Scoring Prioritization Process/Workflow Automation Multiple Scoring Models
Restaurant Management Software 15 selected features Open category ↗ ⌄
Table Management Billing & Invoicing Employee Management Reporting/Analytics Reservations Management Kitchen/Menu Management Built-in Accounting Online Ordering Inventory Management Wait List Management Point of Sale (POS) Order Management Sales Reports Real-Time Notifications Order Entry
Ticketing Software 14 selected features Open category ↗ ⌄
Customer Data Management Ticket Brokering Mobile Ticketing Website Management Barcode/Ticket Scanning Concessions Management Onsite Ticketing Promotions Management Employee Management Reserved Seating Season Tickets Online Ticketing Print-at-Home Event Scheduling
Venue Management Software 17 selected features Open category ↗ ⌄
Staff Management Calendar Management Event Ticketing Attendee Management Credit Card Processing Event Management Reporting & Statistics Mobile Access CRM Multi-Facility Booking Management Email Marketing Contract/License Management Billing & Invoicing Sales Management Food & Beverage Management Reservations Management
Winery Software 15 selected features Open category ↗ ⌄
Production Tracking Vineyard Management Inventory Management Barrel Management Reporting & Statistics Order Management Wine Club Management Cellar Management Point of Sale (POS) Billing & Invoicing Sales Orders Purchase Order Management Multi-Location Cost Tracking For Wineries
CRM Software 29 selected features Open category ↗ ⌄
Referral Tracking Mobile Access Lead Qualification Contact Database Sales Pipeline Management Territory Management Quotes/Estimates Customizable Fields Calendar/Reminder System Marketing Automation Task Management Interaction Tracking Social Media Integration Pipeline Management Lead Capture Forecasting Contact Management Email Management Lead Generation Workflow Management Activity Dashboard Internal Chat Integration Segmentation Alerts/Notifications Document Storage Lead Management Reporting/Analytics Data Import/Export AI/Machine Learning
Connected Applications

Tripleseat Integrations

Integration information is displayed only when approved integration products are available on the profile.

Showing 8 of 9 integrations
Pricing Information

Tripleseat Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Not available
Free Version Not available
Payment Frequency Not available
Pricing Page ↗ Request Demo ↗
Verified User Feedback

Tripleseat Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Tripleseat Review ↗
4.8
Based on 1 approved review
5 stars 75%
4 stars 25%
3 stars 0%
2 stars 0%
1 star 0%
Glenda T.
Glenda T. Director of catering and event

User-Friendly Event Management Software

Tripleseat is easy to set up and manage. The BEOs are clear and client-friendly, and lost events are handled efficiently. However, the pricing feels high compared to similar competitors.

Reviewed on January, 2025
Alternative Products

Top Tripleseat Alternatives

Explore leading products commonly evaluated alongside Tripleseat.

View All Tripleseat Alternatives ↗

EventPro

Amadeus Sales & Event Management

Event Temple

Cvent

Frequently Asked Questions

Tripleseat FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Tripleseat is a specialized event management software designed to streamline the planning and execution of events for restaurants, hotels, and unique venues. Its standout feature is its ability to manage multiple event aspects from a single platform, including bookings, contracts, and billing. The software offers a robust calendar system for tracking and scheduling events, coupled with a detailed customer database for personalized service. Tripleseat's integrated communication tools facilitate efficient coordination with clients, enhancing customer experience. It also includes comprehensive reporting functionalities for financial tracking and performance analysis. With its user-friendly interface and cloud-based technology, Tripleseat ensures ease of access and data security, making it an ideal tool for hospitality professionals to efficiently manage their event portfolios.

  • No, Tripleseat does not offer a free version.

  • No, Tripleseat does not offer any free trial.

  • Yes, Tripleseat offers an API.

  • Tripleseat can be integrated with the following applications:

    • Salesforce Sales Cloud , Tripleseat , SevenRooms , QuickBooks Online , Mailchimp , Zoom Meetings , Toast POS , Cvent , Microsoft Outlook

  • Tripleseat offers support with the following options:
    • Email , Phone , Chat , Knowledge Base

  • Tripleseat offers training with the following options:
    • In-person , Webinar , Documentation

  • Tripleseat supports the following languages:
    • English

  • Following are the typical users of the Tripleseat:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Tripleseat supports the following deployment:
    • Cloud Hosted

  • Tripleseat supports the following devices and operating systems:
    • iPhone , Android , Windows , Mac
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