TradeCloud Overview

TradeCloud is an innovative customer communications management (CCM) software solution designed to help businesses optimize their customer engagement strategies across multiple channels. The platform provides tools for managing and automating personalized communications, including email, SMS, direct mail, and social media. With TradeCloud, businesses can create, schedule, and deliver tailored messages to their customers based on specific behaviors, preferences, and needs, ensuring that communication is relevant and timely. The software also supports real-time monitoring of customer interactions and provides analytics to track campaign performance and customer satisfaction. TradeCloud integrates with CRM and ERP systems to provide a unified view of customer data, enabling businesses to deliver a seamless and consistent experience. Whether used for marketing campaigns, customer service, or transactional communications, TradeCloud helps businesses build stronger relationships with their customers and improve engagement.

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TradeCloud Screenshot & Video

Contact Details

  • Vendor Name TradeCloud
  • Founded
  • Location Singapore

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Advertising & Marketing, Financial Services, Information Technology & Services

TradeCloud Features

  • Arrow Icon File Sharing
  • Arrow Icon Fax Management
  • Arrow Icon Chat/Messaging
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Recording
  • Arrow Icon Audio/Video Conferencing
  • Arrow Icon Call Routing
  • Arrow Icon Template Management
  • Arrow Icon Workflow Management
  • Arrow Icon Third-Party Integrations
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Content Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon On-Demand Communications
  • Arrow Icon Personalization
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Interactive Content
  • Arrow Icon Video Support
  • Arrow Icon Customer Database
  • Arrow Icon Chat/Messaging
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Batch Communications
  • Arrow Icon Customer History
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Feedback Management
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Call Routing
  • Arrow Icon Mobile Access
  • Arrow Icon Contact Management
  • Arrow Icon SMS Messaging
  • Arrow Icon Voice Mail
  • Arrow Icon Multi-User Collaboration
  • Arrow Icon Two-Way Audio & Video
  • Arrow Icon File Sharing
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Call Recording
  • Arrow Icon Screen Sharing
  • Arrow Icon Task Management

TradeCloud Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • Yes Yes

Payment Frequency

  • Annual Subscription Annual Subscription

Plans & Packages

Basic

$2000 Per User

TradeCloud FAQs

TradeCloud is an innovative customer communications management (CCM) software solution designed to help businesses optimize their customer engagement strategies across multiple channels. The platform provides tools for managing and automating personalized communications, including email, SMS, direct mail, and social media. With TradeCloud, businesses can create, schedule, and deliver tailored messages to their customers based on specific behaviors, preferences, and needs, ensuring that communication is relevant and timely. The software also supports real-time monitoring of customer interactions and provides analytics to track campaign performance and customer satisfaction. TradeCloud integrates with CRM and ERP systems to provide a unified view of customer data, enabling businesses to deliver a seamless and consistent experience. Whether used for marketing campaigns, customer service, or transactional communications, TradeCloud helps businesses build stronger relationships with their customers and improve engagement.

  • Yes, TradeCloud offers a free version.

  • Yes, TradeCloud offers a free trial.

  • No, Credit Card details are not required for the TradeCloud trial.

  • TradeCloud offers the following pricing plans & packages:

    Basic

    $2000 Per User

  • TradeCloud supports the following payment frequencies:

    • Annual Subscription

  • No, TradeCloud does not offer an API.

  • TradeCloud offers support with the following options:
    • Email , Phone , Chat , Knowledge Base

  • TradeCloud offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • TradeCloud supports the following languages:
    • English

  • Following are the typical users of the TradeCloud:
    • Self-Employed , Small-Business , Midsize-Business

  • TradeCloud supports the following deployment:
    • Cloud Hosted

  • TradeCloud supports the following devices and operating systems:
    • Web-Based