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ThroughMessage Overview

ThroughMessage is an innovative live chat software designed to enhance customer engagement and support for businesses across various industries. This platform allows organizations to communicate with customers in real time, providing instant assistance and improving overall customer satisfaction. ThroughMessage offers customizable chat widgets that can be easily integrated into websites, enabling businesses to capture leads and answer queries promptly. The software features analytics tools that track chat performance, helping businesses understand customer needs and optimize their support strategies. Additionally, ThroughMessage supports integration with CRM systems, allowing for seamless management of customer interactions. By implementing this software, companies can improve response times, foster stronger customer relationships, and drive conversions through effective communication.

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Contact Details

  • Vendor Name ThroughMessage
  • Founded 2018
  • Location United Kingdom

Support

  • Chat Chat

Training

  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Advertising & Marketing, Education Management, Hospital & Health Care, Non-profit Organization Management, Telecommunications

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ThroughMessage Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

ThroughMessage Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$25 Per Feature

ThroughMessage FAQs

ThroughMessage is an innovative live chat software designed to enhance customer engagement and support for businesses across various industries. This platform allows organizations to communicate with customers in real time, providing instant assistance and improving overall customer satisfaction. ThroughMessage offers customizable chat widgets that can be easily integrated into websites, enabling businesses to capture leads and answer queries promptly. The software features analytics tools that track chat performance, helping businesses understand customer needs and optimize their support strategies. Additionally, ThroughMessage supports integration with CRM systems, allowing for seamless management of customer interactions. By implementing this software, companies can improve response times, foster stronger customer relationships, and drive conversions through effective communication.

  • Yes, ThroughMessage offers a free version.

  • Yes, ThroughMessage offers a free trial.

  • No, Credit Card details are not required for the ThroughMessage trial.

  • ThroughMessage offers the following pricing plans & packages:

    Basic

    $25 Per Feature

  • ThroughMessage supports the following payment frequencies:

    • Monthly Subscription

  • No, ThroughMessage does not offer an API.

  • ThroughMessage offers support with the following options:
    • Chat

  • ThroughMessage offers training with the following options:
    • Documentation

  • ThroughMessage supports the following languages:
    • English

  • Following are the typical users of the ThroughMessage:
    • Self-Employed , Small-Business , Midsize-Business

  • ThroughMessage supports the following deployment:
    • Cloud Hosted

  • ThroughMessage supports the following devices and operating systems:
    • Web-Based