Why SoftwareWorld Chooses Tethr:

“SoftwareWorld likely chose Tethr based on its positive online user reviews highlighting its robust voice analytics capabilities, user-friendly interface, and actionable insights. Users appreciate Tethr's ability to enhance customer experience and drive business improvements through its AI-driven analysis. The platform's seamless integration with existing systems and strong customer support are also frequently praised, making it a preferred choice for many businesses.”

Highly Recommended

Tethr Overview

Tethr is an AI-powered call recording and analytics platform designed to extract actionable insights from customer conversations. It captures and analyzes voice interactions from contact centers, providing data on customer sentiment, agent performance, and call outcomes. Tethr uses machine learning algorithms to identify trends, detect issues, and suggest improvements in customer service processes. By transforming voice data into valuable business intelligence, Tethr helps organizations enhance customer experience, reduce churn, and drive operational efficiency.

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Contact Details

  • Vendor Name Tethr
  • Founded
  • Location United States

Support

  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base

Training

  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Information Services, Information Technology & Services, Outsourcing/Offshoring, Retail, Telecommunications

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Tethr Features

  • Arrow Icon Interaction Tracking
  • Arrow Icon Call Tagging
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Monitoring
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon File Transfer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Performance Metrics
  • Arrow Icon Recording
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Activity Dashboard
  • Arrow Icon Contact Management
  • Arrow Icon Scheduled Recording
  • Arrow Icon Voice Mail
  • Arrow Icon Call Transcription
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Call Center Management
  • Arrow Icon Auto-Dialer
  • Arrow Icon Data Security
  • Arrow Icon Natural Language Processing
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Predictive Analytics
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Call Recording
  • Arrow Icon Automatic Transcription
  • Arrow Icon Customer Experience Management
  • Arrow Icon Call Center Management
  • Arrow Icon Self-Service Search

Tethr Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Tethr FAQs

Tethr is an AI-powered call recording and analytics platform designed to extract actionable insights from customer conversations. It captures and analyzes voice interactions from contact centers, providing data on customer sentiment, agent performance, and call outcomes. Tethr uses machine learning algorithms to identify trends, detect issues, and suggest improvements in customer service processes. By transforming voice data into valuable business intelligence, Tethr helps organizations enhance customer experience, reduce churn, and drive operational efficiency.

  • No, Tethr does not offer a free version.

  • Yes, Tethr offers a free trial.

  • No, Credit Card details are not required for the Tethr trial.

  • No, Tethr does not offer an API.

  • Tethr offers support with the following options:
    • Email , Phone , Knowledge Base

  • Tethr offers training with the following options:
    • Videos

  • Tethr supports the following languages:
    • English

  • Following are the typical users of the Tethr:
    • Self-Employed , Small-Business , Midsize-Business

  • Tethr supports the following deployment:
    • Cloud Hosted

  • Tethr supports the following devices and operating systems:
    • Web-Based