Sygma Connect Overview

Sygma Connect is a secure remote support software that enables IT teams and service providers to offer remote assistance to clients and employees. The platform provides tools for screen sharing, file transfers, and real-time communication, allowing support technicians to troubleshoot issues efficiently without being physically present. Sygma Connect’s secure encryption protocols ensure that remote sessions are safe and compliant with data privacy regulations. The software also offers session recording and reporting features, enabling IT teams to track support interactions and monitor technician performance. With its intuitive interface and robust functionality, Sygma Connect helps businesses reduce downtime, improve support response times, and enhance customer satisfaction.

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Contact Details

  • Vendor Name CoreTech
  • Founded 2000
  • Location Italy

Support

  • Email Email
  • Phone Phone
  • FAQs/Forum FAQs/Forum

Training

  • Live Online Live Online

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android
  • Mac Mac

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Networking, Information Technology & Services

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Sygma Connect Features

  • Arrow Icon Real-Time Chat
  • Arrow Icon Screen Sharing
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Diagnostics Tools
  • Arrow Icon Mobile Access
  • Arrow Icon Remote Printing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Screen Recording
  • Arrow Icon Remote Access/Control
  • Arrow Icon File Transfer
  • Arrow Icon Multiple Monitor Access
  • Arrow Icon Collaboration Tools
  • Arrow Icon Troubleshooting
  • Arrow Icon Session Recording
  • Arrow Icon Remote Access/Control
  • Arrow Icon Remote Monitoring & Management
  • Arrow Icon Unattended Access
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Collaboration Tools
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Real-Time Notifications
  • Arrow Icon File Sharing
  • Arrow Icon Screen Sharing
  • Arrow Icon Session Transfer
  • Arrow Icon Diagnostic Tools
  • Arrow Icon Chat/Messaging
  • Arrow Icon Real-Time Chat
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Troubleshooting

Sygma Connect Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$19 Per Month

Sygma Connect FAQs

Sygma Connect is a secure remote support software that enables IT teams and service providers to offer remote assistance to clients and employees. The platform provides tools for screen sharing, file transfers, and real-time communication, allowing support technicians to troubleshoot issues efficiently without being physically present. Sygma Connect’s secure encryption protocols ensure that remote sessions are safe and compliant with data privacy regulations. The software also offers session recording and reporting features, enabling IT teams to track support interactions and monitor technician performance. With its intuitive interface and robust functionality, Sygma Connect helps businesses reduce downtime, improve support response times, and enhance customer satisfaction.

  • Yes, Sygma Connect offers a free version.

  • Yes, Sygma Connect offers a free trial.

  • No, Credit Card details are not required for the Sygma Connect trial.

  • Sygma Connect offers the following pricing plans & packages:

    Basic

    $19 Per Month

  • Sygma Connect supports the following payment frequencies:

    • Monthly Subscription

  • No, Sygma Connect does not offer an API.

  • Sygma Connect offers support with the following options:
    • Email , Phone , FAQs/Forum

  • Sygma Connect offers training with the following options:
    • Live Online

  • Sygma Connect supports the following languages:
    • English

  • Following are the typical users of the Sygma Connect:
    • Self-Employed , Small-Business , Midsize-Business

  • Sygma Connect supports the following deployment:
    • Cloud Hosted

  • Sygma Connect supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Mac