Sprinklr Marketing is a modern customer experience management platform designed for the digital era. It offers a suite of tools to help businesses manage customer interactions across various digital channels. Key features include social media management, which enables scheduling and publishing content, and social listening, for tracking brand mentions and customer feedback. The platform also supports customer engagement, allowing direct interaction with customers on different platforms. Additionally, Sprinklr provides analytics and reporting, offering insights into campaign performance and customer sentiment. Its advertising management tool helps in creating and managing digital ads. Importantly, Sprinklr emphasizes integration, allowing it to work seamlessly with existing business systems. Its user-friendly interface ensures easy adoption, and the platform is scalable, catering to both small businesses and large enterprises.