Sonetel is a live chat software designed to help businesses engage with customers in real-time, providing support and increasing conversion rates. The platform allows businesses to integrate live chat functionality into their websites, enabling customers to reach out for immediate assistance. Sonetel includes features like automated greetings, customizable chat windows, and multi-language support, helping businesses communicate effectively with a global audience. The software also includes tools for managing customer inquiries, tracking response times, and providing personalized support. Sonetel integrates with other customer relationship management (CRM) systems and analytics platforms, ensuring seamless communication and efficient tracking of customer interactions. The platform also supports team collaboration, allowing multiple agents to handle chats and respond quickly. Whether you’re a small business or a large enterprise, Sonetel helps improve customer satisfaction, reduce response times, and enhance the overall customer service experience.
Sonetel
Sweden
Proprietary
Transfers/Routing
