Smugglr is a live chat software designed to enhance customer support and engagement for businesses. It allows companies to interact with customers in real time, addressing inquiries, providing support, and guiding users through the buying process. Smugglr integrates seamlessly with websites, offering customizable chat widgets and automated messaging features to streamline customer service operations. The software also provides detailed analytics, helping businesses track response times, customer satisfaction, and agent performance. Smugglr’s AI-powered chatbot can handle common questions, reducing the workload on support agents. With its intuitive interface, Smugglr enables businesses to improve response rates, boost customer satisfaction, and ultimately increase sales by delivering instant and personalized assistance.
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