Smiddle Webex to CCE Connector Overview

Smiddle Webex to CCE Connector is a powerful video conferencing software that allows organizations to integrate Webex with Cisco Contact Center Express (CCE) seamlessly. This connector enables smooth communication between remote teams and customer service representatives, enhancing collaboration and improving customer support workflows. With the Smiddle connector, users can easily initiate video calls, share screens, and transfer calls between Webex and CCE systems without any technical hurdles. The software is designed to support a wide range of use cases, from team meetings to customer service interactions, ensuring high-quality audio and video performance. By enabling a unified communication experience, Smiddle Webex to CCE Connector enhances operational efficiency and ensures that both employees and customers enjoy a seamless interaction.

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Contact Details

  • Vendor Name Smiddle
  • Founded 2015
  • Location Estonia

Support

  • Email Email
  • Phone Phone

Training

  • In-person In-person
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • On-Premise On-Premise
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Information Technology & Services

Smiddle Webex to CCE Connector Features

  • Arrow Icon Reporting & Statistics
  • Arrow Icon Call Routing
  • Arrow Icon Mobile Access
  • Arrow Icon Contact Management
  • Arrow Icon SMS Messaging
  • Arrow Icon Voice Mail
  • Arrow Icon Multi-User Collaboration
  • Arrow Icon Two-Way Audio & Video
  • Arrow Icon File Sharing
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Call Recording
  • Arrow Icon Screen Sharing
  • Arrow Icon Task Management
  • Arrow Icon Presentation Streaming
  • Arrow Icon Auto Framing
  • Arrow Icon Private Chat
  • Arrow Icon Two Way Audio & Video
  • Arrow Icon File Sharing
  • Arrow Icon Screen Sharing
  • Arrow Icon Real-Time Chat
  • Arrow Icon Recording
  • Arrow Icon Polls/Voting
  • Arrow Icon Mobile Access
  • Arrow Icon User Profiles
  • Arrow Icon Automatic Transcription

Smiddle Webex to CCE Connector Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Smiddle Webex to CCE Connector FAQs

Smiddle Webex to CCE Connector is a powerful video conferencing software that allows organizations to integrate Webex with Cisco Contact Center Express (CCE) seamlessly. This connector enables smooth communication between remote teams and customer service representatives, enhancing collaboration and improving customer support workflows. With the Smiddle connector, users can easily initiate video calls, share screens, and transfer calls between Webex and CCE systems without any technical hurdles. The software is designed to support a wide range of use cases, from team meetings to customer service interactions, ensuring high-quality audio and video performance. By enabling a unified communication experience, Smiddle Webex to CCE Connector enhances operational efficiency and ensures that both employees and customers enjoy a seamless interaction.

  • No, Smiddle Webex to CCE Connector does not offer a free version.

  • Yes, Smiddle Webex to CCE Connector offers a free trial.

  • No, Credit Card details are not required for the Smiddle Webex to CCE Connector trial.

  • No, Smiddle Webex to CCE Connector does not offer an API.

  • Smiddle Webex to CCE Connector offers support with the following options:
    • Email , Phone

  • Smiddle Webex to CCE Connector offers training with the following options:
    • In-person , Webinar , Documentation , Videos

  • Smiddle Webex to CCE Connector supports the following languages:
    • English

  • Following are the typical users of the Smiddle Webex to CCE Connector:
    • Self-Employed , Small-Business , Midsize-Business

  • Smiddle Webex to CCE Connector supports the following deployment:
    • On-Premise

  • Smiddle Webex to CCE Connector supports the following devices and operating systems:
    • Linux