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SMARTDX Overview

SMARTDX is a customer journey mapping software designed to help businesses visualize, analyze, and enhance the customer experience. With SMARTDX, companies can create detailed journey maps that highlight customer interactions across different touchpoints, providing insights into behaviors, preferences, and pain points. The software offers an intuitive drag-and-drop interface, making it easy for teams to collaborate and build comprehensive journey maps. SMARTDX includes real-time analytics and feedback integration, allowing businesses to monitor customer satisfaction and identify opportunities for improvement. By understanding the entire customer journey, companies can make data-driven decisions to improve engagement and foster brand loyalty. SMARTDX is an invaluable tool for organizations aiming to create a seamless, personalized customer experience that builds lasting relationships.

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Contact Details

  • Vendor Name Resulticks
  • Founded 2009
  • Location United States

Support

    NA

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Advertising & Marketing, Financial Services, Information Technology & Services

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SMARTDX Features

  • Arrow Icon Customer Profiles
  • Arrow Icon Behavioral Analytics
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Customizable Templates
  • Arrow Icon Drag & Drop
  • Arrow Icon Activity Dashboard
  • Arrow Icon Collaboration Tools
  • Arrow Icon Customer Experience Management
  • Arrow Icon Data Import/Export
  • Arrow Icon Activity Tracking
  • Arrow Icon Engagement Tracking
  • Arrow Icon Performance Metrics
  • Arrow Icon Predictive Analytics
  • Arrow Icon Customer Segmentation

SMARTDX Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

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SMARTDX FAQs

SMARTDX is a customer journey mapping software designed to help businesses visualize, analyze, and enhance the customer experience. With SMARTDX, companies can create detailed journey maps that highlight customer interactions across different touchpoints, providing insights into behaviors, preferences, and pain points. The software offers an intuitive drag-and-drop interface, making it easy for teams to collaborate and build comprehensive journey maps. SMARTDX includes real-time analytics and feedback integration, allowing businesses to monitor customer satisfaction and identify opportunities for improvement. By understanding the entire customer journey, companies can make data-driven decisions to improve engagement and foster brand loyalty. SMARTDX is an invaluable tool for organizations aiming to create a seamless, personalized customer experience that builds lasting relationships.

  • No, SMARTDX does not offer a free version.

  • Yes, SMARTDX offers a free trial.

  • No, Credit Card details are not required for the SMARTDX trial.

  • No, SMARTDX does not offer an API.

  • SMARTDX supports the following languages:
    • English

  • Following are the typical users of the SMARTDX:
    • Self-Employed , Small-Business , Midsize-Business

  • SMARTDX supports the following deployment:
    • Cloud Hosted

  • SMARTDX supports the following devices and operating systems:
    • Web-Based